In today’s retail environment, unattended payment technologies are revolutionizing the way transactions are processed. Once considered a convenience, these systems are now integral to enhancing customer experience and operational efficiency. A PYMNTS Intelligence report, “Unattended: The Payments Technology Shifting the Future of Commerce,” in collaboration...
Autonomous delivery company Serve Robotics has launched a robot delivery partnership with Shake Shack. The collaboration, announced Wednesday (Aug. 14), lets diners who order from select Shake Shacks in Los Angeles via Uber Eats receive their food via Serve’s robots. According to a news release...
The new year brings movers, shakers and newcomers to this ranking, as competition is sizzling in the mobile order-ahead realm. This edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps sees not only a triple tie but four double ties. Will our top three apps hold onto...
Restaurants and solution providers are turning toward self-service kiosks to reduce their labor needs while driving higher-value purchases. Take, for instance, Carrols Restaurant Group, a major quick-service restaurant (QSR) franchisee, which owns and runs more than 1,000 Burger King locations as well as more than...
September 18, 2024
In today’s retail environment, unattended payment technologies are revolutionizing the way transactions are processed. Once considered a convenience, these systems are now integral to enhancing customer experience and operational efficiency. A PYMNTS Intelligence report, “Unattended: The Payments Technology Shifting the Future of Commerce,” in collaboration with Discover Global Network, explores how businesses are adapting to […]
January 10, 2022
2020 saw restaurants rush to become available through digital platforms, and 2021 gave restaurants a glimpse into how digital behaviors might normalize when contagion concerns subside. Now, looking to 2022,...
June 18, 2021
Gone are the days when people went to grocery stores to buy food to eat at home, they went to restaurants to eat a cooked meal brought to their table...
December 21, 2020
The pandemic has upended how we order meals at restaurants, how we pay and, ultimately, how we eat. These transformational shifts are, in turn, affecting how quick-service restaurants (QSRs) engage...
November 17, 2024
The restaurant industry is reportedly eager to move beyond a difficult 2024. “I don’t know about you guys, but I’m ready for ’24 to be behind us, and I think ’25 is going to be a great year,” Kate Jaspon, chief financial officer of Dunkin’ parent Inspire Brands, said at the Restaurant Finance and Development […]
August 14, 2024
Autonomous delivery company Serve Robotics has launched a robot delivery partnership with Shake Shack. The collaboration, announced Wednesday (Aug. 14), lets diners who order from select Shake Shacks in Los...
November 06, 2023
Shake Shack, the fast-casual restaurant chain, has had success with its use of kiosks. These self-service ordering stations have helped the company reduce labor hours and proven to be a...
March 04, 2022
Today in food commerce, Shake Shack tries rewarding loyalty with cryptocurrency, and Olo adds geofencing features. Plus, robotics company Tortoise announces the launch of its automated mobile vending machines. Shake...
