Shopping Cart Abandonment news and trends

Too Much Security? There’s No Such Thing
Security & Fraud // August 18, 2017

Retailers are retailers, not security experts. Too often, their best efforts can create friction at the point of sale for consumers, which leads to shopping cart abandonment and lost revenue, all while feeding the illusion of “too much security.” It goes without saying that eCommerce...

Can Price Be The Cart Abandonment Game Changer?
Retail // January 25, 2017

Shopping cart abandonment remains a major challenge for online retailers, but new research revealed that shipping costs and the overall cost of the order are two significant factors in the decision process to purchase or abandon. In a Q4 2016 study from FuturePay, consumers were...

Why Do Online Shoppers Leave So Many Items In Their Carts?
Retail // August 12, 2016

That question has become the bane of eCommerce’s existence and one that numerous retailers have been trying (and failing) to solve. In 2014 alone, about $4 trillion in merchandise was simply abandoned and never purchased in online shopping carts by consumers. Breaking that number down...

Why Paying And Buying Should Break Up At Checkout
eCommerce // February 26, 2016

Checkout friction and shopping cart abandonment is estimated to be a $4 trillion problem plaguing online merchants today. Or so estimates say. Regardless of the specific figure that problem actually amounts to, there’s one thing everyone in the payments industry can agree on today: there’s too...

Interviews & Exclusives
For Online Discounts, The Thrill Of The (Non) Chase

September 08, 2017
Never pay retail. Advice everyone gives and a point of pride when it comes to shopping, no matter the setting, be it physical or digital. So, we all seek the bargain. We all seek the slice off the top line on that purse or those shoes or that banana (we’re looking at you, Amazon, newly-minted […]

Too Much Security? There’s No Such Thing

August 18, 2017
Retailers are retailers, not security experts. Too often, their best efforts can create friction at the point of sale for consumers, which leads to shopping cart abandonment and lost revenue,...

Quick Reads
New Tools Counter Shopping Cart Abandonment

October 29, 2014
Adobe has upgraded its shopping cart abandonment package to deliver realtime data and the ability to immediately reach out to that shopper. The earlier version had a 24-hour lag, according to a story in VentureBeat. Interestingly enough, Adobe warns retailers to be cautious and to not use realtime alerts too readily. Adobe product marketing director […]