Retailers are retailers, not security experts. Too often, their best efforts can create friction at the point of sale for consumers, which leads to shopping cart abandonment and lost revenue, all while feeding the illusion of “too much security.” It goes without saying that eCommerce...
Shopping cart abandonment remains a major challenge for online retailers, but new research revealed that shipping costs and the overall cost of the order are two significant factors in the decision process to purchase or abandon. In a Q4 2016 study from FuturePay, consumers were...
That question has become the bane of eCommerce’s existence and one that numerous retailers have been trying (and failing) to solve. In 2014 alone, about $4 trillion in merchandise was simply abandoned and never purchased in online shopping carts by consumers. Breaking that number down...
Checkout friction and shopping cart abandonment is estimated to be a $4 trillion problem plaguing online merchants today. Or so estimates say. Regardless of the specific figure that problem actually amounts to, there’s one thing everyone in the payments industry can agree on today: there’s too...
September 08, 2017
Never pay retail. Advice everyone gives and a point of pride when it comes to shopping, no matter the setting, be it physical or digital. So, we all seek the bargain. We all seek the slice off the top line on that purse or those shoes or that banana (we’re looking at you, Amazon, newly-minted […]
August 18, 2017
Retailers are retailers, not security experts. Too often, their best efforts can create friction at the point of sale for consumers, which leads to shopping cart abandonment and lost revenue,...
October 29, 2014
Adobe has upgraded its shopping cart abandonment package to deliver realtime data and the ability to immediately reach out to that shopper. The earlier version had a 24-hour lag, according to a story in VentureBeat. Interestingly enough, Adobe warns retailers to be cautious and to not use realtime alerts too readily. Adobe product marketing director […]