Consumers worldwide are increasingly using digital features to enhance their shopping journeys, but few markets have adopted digital as quickly as the United Arab Emirates. PYMNTS’ research finds that 94% of the UAE’s 3.1 million adult shoppers used at least one digital shopping feature during...
For Amazon and Walmart customers, convenience is key for each step — everything from ordering to paying to receiving a delivery order or picking up goods — and few things are more convenient than free services. Amazon Prime and Walmart+ offer members free deliveries, free...
Retailers’ customer loyalty offerings may be as much a matter of positioning and promotion as of investing in new digital features. The Power of Digital Features Over and over, PYMNTS’ research finds that shoppers have made their digital shopping features preferences clear. The latest PYMNTS/Cybersource...
August 18, 2023
Payments innovation and digital-first shopping in India is a success story 15 years in the making. Its success can serve as a global playbook for creating an inclusive payments, commerce and financial services culture using mobile technology. The demonetization of cash began in 2016 and accelerated with the launch of the Unified Payments Interface (UPI), […]
July 31, 2023
Consumers worldwide are increasingly using digital features to enhance their shopping journeys, but few markets have adopted digital as quickly as the United Arab Emirates. PYMNTS’ research finds that 94%...
April 28, 2023
For Amazon and Walmart customers, convenience is key for each step — everything from ordering to paying to receiving a delivery order or picking up goods — and few things...
January 25, 2023
Retailers’ customer loyalty offerings may be as much a matter of positioning and promotion as of investing in new digital features. The Power of Digital Features Over and over, PYMNTS’...