Shopping Habits news and trends

Grocers Without Strong Online Presence Risk Losing Millennial Shoppers
Retail // April 06, 2023

While 2023 might be the “year of groceries” compared to consumers’ general pullback in eating out, that doesn’t mean the sector has had it easy. Manufacturer price hikes have put small and independent grocers under particular strain, and these grocers are also bearing the brunt of consumers’ inflation concerns.  All...

Digital Wallets Used More by High Earners, BNPL More by Middle Class
Consumer Finance // February 13, 2023

As the economy’s digital shift continues, eCommerce growth in Q4 2022 stands above pre-pandemic projections for this period and is on its way to returning to pre-pandemic levels. Consumers’ widespread demand for digital payments has contributed to much of this growth, with the availability of...

Mobile Commerce to Account for 44% of Digital Sales in 2025
Mobile Commerce // November 02, 2022

The pandemic has been a time of change in many areas, particularly the rise of eCommerce for all categories of shopping. For example, 15% of consumer purchases are now made via eCommerce compared to 11% prior to the pandemic. PYMNTS’ data shows there have been...

EXCLUSIVE: Who Is Generation Venmo – And How Can Retailers Reach Them?
Digital Payments // January 19, 2021

The year 2020 has been disruptive across the board for consumers — changing how they shop, how they work, how they play, how they spend time with others and how they’ve filled the scores of hours they’ve spent alone. New research of roughly 2,000 of...

Interviews & Exclusives
EXCLUSIVE: Who Is Generation Venmo – And How Can Retailers Reach Them?

January 19, 2021
The year 2020 has been disruptive across the board for consumers — changing how they shop, how they work, how they play, how they spend time with others and how they’ve filled the scores of hours they’ve spent alone. New research of roughly 2,000 of U.S. Venmo customers as of October 2020 offers a clearer […]

Millennials Will Lead The Voice Commerce Revolution

October 19, 2020
Consumers across all age demographics have radically realigned their lives over the last eight months. To say that we aren’t quite the same people we were a year ago might...

Census Says eCommerce Sales Grew 44 Pct YOY – Why It Could Be Even More...

August 18, 2020
There’s data and then there’s the story the data can tell — and sometimes the story you get is not the whole story. To that end, on Tuesday (Aug. 18th),...

Quick Reads
Klarna and British Department Store Liberty Deploy BNPL

July 25, 2023
Klarna has partnered with British department store Liberty to add its flexible and interest-free payment options to the online store. This partnership aims to help Liberty customers save time and money when making high-end purchases by using the Swedish FinTech company’s buy now, pay later (BNPL) option, Klarna said in a Tuesday (July 25) press release. “We are […]