Sidekick news and trends

Shopify Aims to Use AI to Give Merchants Competitive Edge
Retail // November 01, 2023

Shopify, a leading provider of software and services to online sellers, has been turning to artificial intelligence (AI) to give its merchants a competitive edge. When the company reports results on Thursday (Nov. 2), investors will be looking to see if these tools will drive...

Shopify Credit Adds Business Credit Cards to Streamline Small Business Working Capital Processes
eCommerce // July 26, 2023

Small and medium-sized businesses (SMBs), which play a crucial role in powering the U.S. economy, are facing increasing difficulties in accessing working capital and other financing.   In fact, according to the 2023 PYMNTS report titled “Main Street Health Q2 2023: Credit’s Key Role in SMBs’ Plans,”...

Shopify to Debut AI Chatbot Merchant Assistant ‘Sidekick’
artificial intelligence // July 13, 2023

Shopify will launch an artificial intelligence (AI)-powered chatbot assistant called Sidekick. The eCommerce company’s tool, which is “coming soon,” will be designed to help merchants with any queries relating to their stores, such as sales and order trends, Shopify CEO Tobi Lütke said in a video shared...

Interviews & Exclusives
Shopify Credit Adds Business Credit Cards to Streamline Small Business Working Capital Processes

July 26, 2023
Small and medium-sized businesses (SMBs), which play a crucial role in powering the U.S. economy, are facing increasing difficulties in accessing working capital and other financing.   In fact, according to the 2023 PYMNTS report titled “Main Street Health Q2 2023: Credit’s Key Role in SMBs’ Plans,” 40% of SMBs still expressed heightened apprehension about inflation compared […]

Quick Reads
Shopify Pilots AI Assistant for Merchants

June 24, 2024
Shopify is offering merchants early access to a commerce-focused artificial intelligence assistant. The AI assistant, dubbed Sidekick, is one of more than 150 updates Shopify has added to its integrated platform for merchants, the company said in a Monday (June 24) press release. “Sidekick offers all the context and guidance you need to make good […]

Shopify Aims to Use AI to Give Merchants Competitive Edge

November 01, 2023
Shopify, a leading provider of software and services to online sellers, has been turning to artificial intelligence (AI) to give its merchants a competitive edge. When the company reports results...

Shopify to Debut AI Chatbot Merchant Assistant ‘Sidekick’

July 13, 2023
Shopify will launch an artificial intelligence (AI)-powered chatbot assistant called Sidekick. The eCommerce company’s tool, which is “coming soon,” will be designed to help merchants with any queries relating to...