Skipped Payments news and trends

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How Consumers Decide Which Bills Get Paid and Which Bills Get Skipped

January 26, 2023
When times get tough, overstretched consumers must sometimes make hard decisions about which bills to pay first — and which ones to leave unpaid. Although it is well known that the importance of affected services is a critical differentiator in this decision-making process, another factor has a significant impact: friction in the bill payment process. PYMNTS’ […]