Product returns as we’ve known it is getting an overhaul as retailers and payment partners find new ways of offering good experiences without losing their shirts. PYMNTS’ Karen Webster was joined by David Sobie, vice president of PayPal’s Happy Returns service, and Drew Cook, chief...
For small businesses, it’s sometimes the banker, and not the bank, that makes the difference. That came across clearly in an episode of SMB TV, where PYMNTS’ Karen Webster was joined by Ryan Gunderson, president of Minnesota-based Superior Fuel, and Erin Wynn, director of product management at NCR....
Inflation-weary consumers are growing increasingly disappointed with quick-service restaurants’ (QSRs) food pricing. By the Numbers Research from the latest edition of PYMNTS’ Digital Divide study, “The 2022 Restaurant Digital Divide: Restaurant Customers React to Rising Costs, Declining Service,” which drew from a census-balanced survey of...
“What’s a chargeback?” Cole Richman, owner and founder of Bottom Bunk, had to ask his payments processor that question not long after launching the online sneaker and apparel store in late 2020. With $500,000 worth of sneakers sold on the firm’s website and brick-and-mortar locations...
March 24, 2023
Small and midsized businesses (SMBs) that succeed face the same hurdles as big ones, from brand trust to providing seamless online checkout and other services that ride along. Baby Jack & Company founder and CEO Kelley Legler figured that out early, as she explained to PYMNTS’ Karen Webster on a recent PYMNTS’ SMB TV episode. There’s a real […]
December 09, 2022
“What’s a chargeback?” Cole Richman, owner and founder of Bottom Bunk, had to ask his payments processor that question not long after launching the online sneaker and apparel store in...
November 11, 2022
Recall the bleak summer of 2020, when you’d have thought Main Street small to medium-sized businesses (SMBs) would be extinct by year’s end. It was understandably pessimistic, but it didn’t...
