Subscription Commerce news and trends

Report: Apple Stops Development of iPhone Hardware Subscription Program
Apple // December 18, 2024

Apple has reportedly stopped its development of an iPhone hardware subscription program. The company had planned to launch the program in 2022, delayed it until 2023, and has now scrapped it, Bloomberg reported Wednesday (Dec. 18), citing unnamed sources. Apple did not immediately reply to PYMNTS’ request...

Costco CEO: Digital Sales Outpacing Overall Growth on ‘Tech Journey’
Retail // December 12, 2024

Costco is proving that its digital transformation is more than just a buzzword — it’s driving growth. As the company continues to enhance its eCommerce offerings and streamline member experiences, its first-quarter results (Q3 by the calendar) for fiscal 2025 illustrate a combination of solid...

Rent the Runway Takes Another Shot at Subscription Retail
Subscription Commerce // December 09, 2024

After focusing on cost-cutting and margin improvement from 2020 to 2023, Rent the Runway is now back in “growth mode,” according to CEO Jennifer Hyman. As 2024 winds down, Rent the Runway is focusing on its subscription business, with the November launch of a new $119/month...

OpenAI Debuts $200-Per-Month ChatGPT Pro Plan
artificial intelligence // December 05, 2024

OpenAI has debuted a “research grade” version of its main artificial intelligence (AI) model. “As AI becomes more advanced, it will solve increasingly complex and critical problems. It also takes significantly more compute to power these capabilities,” the company wrote in its announcement Thursday (Dec....

Interviews & Exclusives
Rent the Runway Takes Another Shot at Subscription Retail

December 09, 2024
After focusing on cost-cutting and margin improvement from 2020 to 2023, Rent the Runway is now back in “growth mode,” according to CEO Jennifer Hyman. As 2024 winds down, Rent the Runway is focusing on its subscription business, with the November launch of a new $119/month subscription tier aimed at expanding its customer base and positioning […]

Subscription Economy Veteran Sounds the Alarm on Hidden Cost of Churn

October 29, 2024
Subscription businesses live and die by customer loyalty — yet many don’t see the full price tag of customer churn until it’s too late. “Recurring revenue is a huge part...

39% of Millennials Say They’ve Used BNPL as a Payment Option in the Last Year

September 30, 2024
Buy now, pay later (BNPL) has emerged as a compelling payment option, particularly among millennials. This shift presents an opportunity for subscription merchants to enhance their offerings, potentially increasing revenue...

Peloton’s Rebranding Falls Short in Changing Consumer Perception, Says CEO

August 30, 2024
Despite Peloton’s rebranding effort launched in May 2023, executives acknowledged in the latest earnings call that the company’s expanded offerings and new identity have yet to fully resonate with consumers....

Quick Reads
Global Spending in Apps Rises 15.7% as Developers Push Subscriptions

December 18, 2024
Global consumer spending in mobile apps and games reportedly increased 15.7% year-over-year in 2024, even as the number of app downloads decreased by 2.3%. The year’s spending across Apple’s App Store and Google Play reached $127.3 billion, up from $110 billion the previous year, with a decline in Google Play spending being more than offset by growth in the […]

Report: Apple Stops Development of iPhone Hardware Subscription Program

December 18, 2024
Apple has reportedly stopped its development of an iPhone hardware subscription program. The company had planned to launch the program in 2022, delayed it until 2023, and has now scrapped it,...

OpenAI Debuts $200-Per-Month ChatGPT Pro Plan

December 05, 2024
OpenAI has debuted a “research grade” version of its main artificial intelligence (AI) model. “As AI becomes more advanced, it will solve increasingly complex and critical problems. It also takes...

Uber Cooperates With FTC Investigation of Subscription Cancellation Policies

November 27, 2024
The Federal Trade Commission (FTC) reportedly is investigating consumer complaints that Uber Technologies signed them up for Uber One subscriptions without their consent and made it difficult for them to...