Subscription Services news and trends

Apple Paid Subscriptions Top 1 Billion, Doubling in Three Years  
Apple // November 02, 2023

Apple’s services notched double-digit revenue growth in the quarter, and management pointed to continued consumer enthusiasm for content, subscriptions and payments.  CEO Tim Cook noted on the earnings call Thursday (Nov. 2) that in services, “We set an all-time revenue record with double-digit growth and...

Consumer ‘Inertia’ Boosts Subscription Firms’ Revenues by 200%
Subscription Commerce // October 09, 2023

Set it and forget it has proven to be a massive top line benefit for subscription companies. A recent study by Stanford economists estimated that auto-renewals, customer “inertia” and “inattention” has helped boost the revenues of some subscription companies by a range of 14% to...

Amazon Testing Higher Free Shipping Threshold for Non-Prime Members
Amazon // August 28, 2023

Amazon is testing a change to its free shipping policy — a $35 minimum purchase requirement for customers who are not members of its Prime loyalty program. This move comes as the eCommerce giant looks for ways to cut costs and streamline its operations, CNBC...

Apple’s 1 Billion Subscribers Show Power of Ecosystems Driving Customer Loyalty
Subscription Commerce // August 16, 2023

Retail subscription commerce has become increasingly popular, with more consumers asking for easier ways to seek out new content and services in a curated environment. And there’s data to back it up. The average consumer spent $273 monthly on subscriptions in 2021, up from $237 in...

Interviews & Exclusives
Consumer ‘Inertia’ Boosts Subscription Firms’ Revenues by 200%

October 09, 2023
Set it and forget it has proven to be a massive top line benefit for subscription companies. A recent study by Stanford economists estimated that auto-renewals, customer “inertia” and “inattention” has helped boost the revenues of some subscription companies by a range of 14% to 200%.   And only when it comes time to change subscribers’ […]

Apple’s 1 Billion Subscribers Show Power of Ecosystems Driving Customer Loyalty

August 16, 2023
Retail subscription commerce has become increasingly popular, with more consumers asking for easier ways to seek out new content and services in a curated environment. And there’s data to back...

Subscriptions Play Dual Role for Primary Healthcare Providers

November 04, 2022
Subscription-based services soared as consumers sought access to goods, services and entertainment during the pandemic. Lately, however, subscriptions have seen a downturn due to inflation, with the percentage of United...

New Report Shows Impact of Amazon Prime, Walmart+ on Consumer Spend

April 07, 2022
Membership-based shopping services have swelled in popularity in the past few years. Amazon Prime, in particular, has become a significant part of the retail landscape, with PYMNTS’ research finding that...

Quick Reads
Spotify Discontinues Car Thing Smart Player

December 09, 2024
Spotify has pulled the plug on Car Thing, its hardware product that allowed users to control the company’s streaming service through car speakers when connected to a phone by using both voice recognition and preset buttons. “Car Thing is discontinued and no longer operational,” the company said in a notice on the Car Thing website. […]

Amazon Testing Higher Free Shipping Threshold for Non-Prime Members

August 28, 2023
Amazon is testing a change to its free shipping policy — a $35 minimum purchase requirement for customers who are not members of its Prime loyalty program. This move comes...

Coupa Software Beats Estimates For Q2 Revenue

September 03, 2019
Payment management software firm Coupa Software beat Wall Street estimates for second-quarter revenue, sending shares up 10.3 percent on Tuesday (Sept. 3). Revenue from subscription services for the second quarter,...

Apple To Offer Gaming Subscriptions For $4.99/Month

August 19, 2019
The Apple watch site, 9to5Mac. has reported that the tech giant is set to charge $4.99 per month for its Apple Arcade service, which is expected to launch this fall....