The Data Brief news and trends

More Than 1 in 10 Main Street Small Businesses Say No to Digital Innovation
SMBs // January 06, 2023

Despite macro headwinds, a small percentage of SMBs don’t plan to use tech to improve margins. As detailed in the report “Main Street Health, Q4 2022: SMBs Brace for a Recession,” we found that inflation and the threat of recession are real headwinds to growth and give...

The Data Point: 16% of Youthful Gen Zers Use Telehealth, Leading All Age Groups
Healthcare // July 01, 2022

The telehealth wave rolls on with no end in sight after a pandemic kickstart moved the video triage technology center stage for patients needing to confer with physicians remotely. For The Connected Economy™: The Trend Toward Digital Healthcare, a PYMNTS report with research sponsored by...

The Data Point: 85% of Consumers Pay Credit Card Surcharges Without Issue
Credit Cards // May 13, 2022

A source of controversy over the years, credit card surcharges are accepted as fair — and fairly set — by law, and by a surprising percentage of consumers as well. That’s a ripe opportunity for merchants to recoup card processing fees that eat into profits,...

Interviews & Exclusives
Americans Would Pay $120 a Year to Have a Reliable and Smart Voice Assistant

September 11, 2023
In today’s technology-driven world, smart and mobile devices have become an integral part of our lives. However, the traditional touchscreen interfaces that dominate these devices often limit their usability. Now, a new frontier has emerged in the form of voice technology. In the report “How Consumers Want to Live in the Voice Economy,” PYMNTS leveraged […]

More Than 1 in 10 Main Street Small Businesses Say No to Digital Innovation

January 06, 2023
Despite macro headwinds, a small percentage of SMBs don’t plan to use tech to improve margins. As detailed in the report “Main Street Health, Q4 2022: SMBs Brace for a Recession,” we...