The Data Point news and trends

Most Small Insurers Set 12-Month Plan to Implement Real-Time Payments
Insurance // December 17, 2024

The insurance industry has faced challenges in implementing real-time payouts due to high costs and transparency issues, despite the potential benefits for insurers and customers, such as reduced delays and improved satisfaction. According to a PYMNTS Intelligence report, “Real Time Matters: The Imperative for Instant...

Cash-Strapped Consumers 3.5 Times More Likely to Use BNPL
BNPL // December 16, 2024

More than one-third of U.S. consumers are struggling with cash flow shortages, forcing them to make tough choices about how they pay for everyday necessities. Millennials, lower-income consumers, and those living paycheck to paycheck are especially vulnerable. Those are some key takeaways from the recent...

81% of ‘Credit-Curious’ Consumers Are Interested in Secured Cards to Build Credit
Credit Cards // December 13, 2024

Fifty-three million U.S. consumers don’t have a credit card and are known as “credit card outsiders.” This diverse group includes both younger people seeking to build credit and older, cautious consumers. A PYMNTS Intelligence report, “Prime Candidates for Secure Credit Cards Include Young and Wealthy...

67% of Telecom Execs See GenAI Enhancing IT Services
artificial intelligence // December 06, 2024

Telecom companies are adopting generative artificial intelligence (AI) and driving a shift in the industry. Initially focused on efficiency, this technology is set to change operations, customer service and market positioning. According to a PYMNTS Intelligence report, “Rerouting the Telecom Industry: Generative AI’s Impact on...

Interviews & Exclusives
81% of SMBs Are Open to Adopting Integrated Payments

December 18, 2024
Small to mid-sized businesses (SMBs) across the U.S. face struggles due to fragmented and inefficient business-to-business (B2B) payment systems. While many SMBs recognize the potential of integrated solutions to streamline operations, cost concerns and security challenges remain obstacles to adoption. A PYMNTS Intelligence report, “More Than Half of SMBs Would Switch to an Integrated B2B […]

Most Small Insurers Set 12-Month Plan to Implement Real-Time Payments

December 17, 2024
The insurance industry has faced challenges in implementing real-time payouts due to high costs and transparency issues, despite the potential benefits for insurers and customers, such as reduced delays and...

Cash-Strapped Consumers 3.5 Times More Likely to Use BNPL

December 16, 2024
More than one-third of U.S. consumers are struggling with cash flow shortages, forcing them to make tough choices about how they pay for everyday necessities. Millennials, lower-income consumers, and those...

81% of ‘Credit-Curious’ Consumers Are Interested in Secured Cards to Build Credit

December 13, 2024
Fifty-three million U.S. consumers don’t have a credit card and are known as “credit card outsiders.” This diverse group includes both younger people seeking to build credit and older, cautious...

Quick Reads
Digital Banks Fill Gaps in Small Business Working Capital Loans

January 17, 2023
As working capital from traditional lenders evaporates, SMBs are seeking fresh funds from digital channels. That’s according to PYMNTS and NCR’s report “Digital Banking Rises To Meet SMB Needs,” which showed that as SMBs raised prices last year to meet higher supplier and operating costs, many if not most believe they’ve hiked prices as far […]

56% of Consumers Say Storing Payment Info With Retailers Improves Checkout

November 22, 2022
Manually entering credit card information for each online purchase is such a source of friction and irritation that more than half of consumers are setting their security concerns aside and...

94% of Companies Plan Investments to Digitize Payments and Finance Functions

November 15, 2022
Demand for digitization in the payments and finance areas has reached critical velocity as a new sampling of CFOs shows near unanimous support for additional spending on this technology to...