The Digital Payments Edge Report news and trends

Utilities Aim to Convert Final 25% of Customers to Digital Billing
Consumer Finance // April 26, 2022

The rapid modernization of digital billing and payments processing is evident throughout the economy, with utilities among the leading examples.  Fifty-five percent of utility company billing executives say the business environment’s digitization is the main factor that will affect industry growth through the next five...

Report: Paper Still Plagues Bill Payment Processes for 88% of Utility, Consumer Finance Firms
Consumer Finance // February 11, 2022

Keeping billing and payments technologies current is imperative for all businesses, particularly utilities and consumer finance companies, which must address so many of consumers’ daily needs. While these companies have regularly improved and refined their electronic billing and payments systems throughout the years, the pandemic...

Interviews & Exclusives
REPORT: Consumer Finance Firms Face Harsh ‘Innovate or Die’ Reality

May 18, 2022
The digital payments revolution is raising consumers’ expectations when dealing with service providers. Seamless payment experiences from leaders in the tech sector like Amazon and Uber have contributed to consumers expecting easy, seamless digital experiences. In the consumer finance industry, companies that fail to provide efficient and modern digital billing and payment processes run the […]

Utilities Aim to Convert Final 25% of Customers to Digital Billing

April 26, 2022
The rapid modernization of digital billing and payments processing is evident throughout the economy, with utilities among the leading examples.  Fifty-five percent of utility company billing executives say the business...