A one-stop payment portal is a single-user interface through which consumers can pay several or all their bills. The trouble is that some consumers hesitate to use payment portals, chiefly because they have security concerns. This is an area that more providers should be upgrading...
PYMNTS’ latest research shows that most bill-paying consumers in the United States face challenges in the bill payment process. In the last 90 days, more than half faced at least one pain point, such as a lack of payment options or security concerns. “The One-Stop...
When times get tough, overstretched consumers must sometimes make hard decisions about which bills to pay first — and which ones to leave unpaid. Although it is well known that the importance of affected services is a critical differentiator in this decision-making process, another factor has...
Manual reconciliation of customers’ bill payments is sending finance executives in search of aspirin. That’s according to research in the December 2022 edition of PYMNTS’ “The One-Stop Bill Pay Playbook,” which found manual reconciliation to be the most common headache payment executives face when their...
May 08, 2023
A one-stop payment portal is a single-user interface through which consumers can pay several or all their bills. The trouble is that some consumers hesitate to use payment portals, chiefly because they have security concerns. This is an area that more providers should be upgrading accordingly. Considering that roughly half of the adults in the […]
February 02, 2023
PYMNTS’ latest research shows that most bill-paying consumers in the United States face challenges in the bill payment process. In the last 90 days, more than half faced at least...
January 26, 2023
When times get tough, overstretched consumers must sometimes make hard decisions about which bills to pay first — and which ones to leave unpaid. Although it is well known that the...
January 09, 2023
Manual reconciliation of customers’ bill payments is sending finance executives in search of aspirin. That’s according to research in the December 2022 edition of PYMNTS’ “The One-Stop Bill Pay Playbook,”...
