Tipflation news and trends

Consumers Are Tired of Merchant Surcharges and Tipflation
Economy // June 26, 2024

Merchant steering, which is a practice where retailers offer discounts to consumers if they use certain payment methods, could be getting eclipsed by surcharges and tipflation. The PYMNTS Intelligence report “Credit Card Surcharges: How Cardholders React to Extra Costs” detailed the impact of merchant surcharges...

Consumers Are Fed Up With Tipping and Take to Social Media to Prove It
Economy // June 03, 2024

Social media offers a running commentary on consumer sentiment and serves as a barometer of backlash. It may be the case that tiplflation is pushing individuals to scale back on gratuities, or not dig into their pockets to tip at all. Media outlets have been...

Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
Consumer Payments // November 10, 2023

Inflation has emerged as a significant force in the economy, impacting consumers’ purchasing power and influencing various aspects of their daily interactions. One area where the effects of inflation are increasingly noticeable is tipping. In “Consumers Overwhelmed as Inflation Pressures Reach Tips,” PYMNTS Intelligence analyzes...

Interviews & Exclusives
Consumers Are Tired of Merchant Surcharges and Tipflation

June 26, 2024
Merchant steering, which is a practice where retailers offer discounts to consumers if they use certain payment methods, could be getting eclipsed by surcharges and tipflation. The PYMNTS Intelligence report “Credit Card Surcharges: How Cardholders React to Extra Costs” detailed the impact of merchant surcharges on cardholder satisfaction. It found that 56% of credit card […]

Consumers Are Fed Up With Tipping and Take to Social Media to Prove It

June 03, 2024
Social media offers a running commentary on consumer sentiment and serves as a barometer of backlash. It may be the case that tiplflation is pushing individuals to scale back on...

Quick Reads
FTC Junk Fee Crackdown Leaves Restaurants Feeling Queasy

August 25, 2024
The Biden administration’s anti-junk-fee campaign is targeting the restaurant sector. But as CNBC reported Sunday (Aug. 25), restaurateurs are trying to avoid this fight. The report, citing data from the National Restaurant Association, said that 15% of restaurant owners added surcharges or fees to checks due to higher costs last year. And a recent report […]