For financially constrained consumers, the pressure to tip is verging on the ridiculous, with many customers even asked to add gratuity at self-checkout. By the Numbers The December installment of the “Consumer Inflation Sentiment” series, “Tipping Over: Consumers Reducing Spending and Avoiding Tips,” drew from...
From restaurants to rideshare platforms and hospitality, the rise of digital tipping is reshaping how consumers express gratitude for service. This shift toward digital gratuity represents more than just convenience — it’s a reflection of broader societal changes, impacting both employee retention and transactional consumer...
Cigo says it wants to help an increasingly cashless society tip delivery drivers. To that end, the software company announced Monday (April 15) that it had added a digital tipping feature to Cigo Tracker, its logistic software application for last-mile delivery. “Ridesharing and restaurant industries have facilitated in-app...
From online booking platforms and mobile check-in services to AI-powered chatbots and virtual concierge services, technology is not only changing the way hotels operate, but redefining the guest journey, making it more seamless, convenient and personalized. One player in this digital transformation agenda is Mews,...
June 03, 2024
Social media offers a running commentary on consumer sentiment and serves as a barometer of backlash. It may be the case that tiplflation is pushing individuals to scale back on gratuities, or not dig into their pockets to tip at all. Media outlets have been detailing rising debate on tipping — how to do it, […]
January 18, 2024
Rising prices are affecting American households, leading to reduced consumer spending. Despite a slight decrease in inflation, Consumer Price Index data showed that consumer sentiment has not caught up, impacting...
February 01, 2023
With generational divides in tipping practices, fast-food workers are left hoping for millennial customers. For PYMNTS’ recent study “Connected Dining: Inflationary Pressure Squeezes Restaurant Tips,” the first edition of PYMNTS’...
January 27, 2023
Few things are more enjoyable than a pleasant meal at a favorite restaurant, but consumers have had to contend with bigger checks of late, which appears to be putting a...
April 15, 2024
Cigo says it wants to help an increasingly cashless society tip delivery drivers. To that end, the software company announced Monday (April 15) that it had added a digital tipping feature to Cigo Tracker, its logistic software application for last-mile delivery. “Ridesharing and restaurant industries have facilitated in-app electronic gratuities,” the company said in a news release. “Yet […]
January 11, 2024
Corporate payouts platform Onbe has teamed with TimeForge to help restaurant workers get tipped faster. The partnership will see Onbe combine its digital payout offering with TimeForge’s tip tracking solution to turn the “cash-heavy”...
October 03, 2023
Chicago is at the center of a heated debate over the practice of treating tips as wages. Lawmakers in the city are considering a new law that would require restaurants...
June 05, 2020
To safeguard its shoppers from having their tips reduced to zero when customers receive their groceries, Instacart is modifying its tipping process after shopper complaints. The delivery company, however, says...
