Travel Booking news and trends

Booking.com Expands AI-Powered Travel Features
artificial intelligence // October 30, 2024

Digital travel platform Booking.com is expanding its artificial intelligence (AI)-powered features. The expansion, announced by the Dutch company Wednesday (Oct. 30), is part of a larger embrace of AI tools within the travel sector. Among the new features is Smart Filter, which lets travelers describe their ideal property in...

Uber Reportedly Weighs Expedia Acquisition
Acquisitions // October 17, 2024

Uber has reportedly considered acquiring Expedia to strengthen its ongoing diversification. That’s according to a report Wednesday (Oct. 16) by the Financial Times (FT) which notes that purchasing the $19 billion travel booking website would mark Uber’s largest acquisition ever. Sources told the FT that...

This Week in AI: Zoom Avatars, Amazon Guides and Priceline Assistant Debut
artificial intelligence // October 11, 2024

As artificial intelligence (AI) avatars transform remote collaboration and personalized shopping guides redefine eCommerce, data security and corporate espionage concerns intensify. Meanwhile, the Nobel Prize honors AI pioneers in protein science. This week in AI has been one of advancements across industries as varied as...

Priceline’s New AI Voice Tech Allows Conversational, Real-Time Bookings
artificial intelligence // October 07, 2024

Priceline’s recent integration of artificial intelligence (AI)-powered voice technology into its booking system signals how the technology is changing the way travelers plan and purchase trips. The travel company updated its Penny chatbot with AI-powered voice technology, using OpenAI’s GPT-4 API for real-time conversations. This...

Interviews & Exclusives
Digital Payments Reduce Travel Industry Turbulence

November 19, 2024
There’s nothing simple about travel, especially from a payments POV. But there should be. “Simplicity in travel, the more they can go hand-in-hand, the better that is for everyone,” Kristian Gjerding, CEO at CellPoint Digital, told PYMNTS during a discussion for the What’s Next in Payments series, “Business Simplicity: The New KPI.” According to Gjerding, one of the […]

UATP CEO Sees Alternative Payments Taking Flight With Airlines

October 22, 2018
Booking flights is no longer just about charging it to the card — that is, corporate or individual credit cards. Technology has made it possible to use methods spanning eWallets...

Quick Reads
Booking.com Expands AI-Powered Travel Features

October 30, 2024
Digital travel platform Booking.com is expanding its artificial intelligence (AI)-powered features. The expansion, announced by the Dutch company Wednesday (Oct. 30), is part of a larger embrace of AI tools within the travel sector. Among the new features is Smart Filter, which lets travelers describe their ideal property in their own words. From there, generative AI scans Booking’s inventory […]

Uber Reportedly Weighs Expedia Acquisition

October 17, 2024
Uber has reportedly considered acquiring Expedia to strengthen its ongoing diversification. That’s according to a report Wednesday (Oct. 16) by the Financial Times (FT) which notes that purchasing the $19...

This Week in AI: Zoom Avatars, Amazon Guides and Priceline Assistant Debut

October 11, 2024
As artificial intelligence (AI) avatars transform remote collaboration and personalized shopping guides redefine eCommerce, data security and corporate espionage concerns intensify. Meanwhile, the Nobel Prize honors AI pioneers in protein...

Citi Includes ‘Flex Pay’ Option on Its Travel Booking Platform

September 12, 2024
Citi has launched its buy now, pay later (BNPL) offering, Citi Flex Pay, on its travel booking platform, Citi Travel. The combination of these offerings allows Citi cardmembers to book...