Travelers news and trends

Progressive Takes Lead in Latest Provider Ranking of Insurance Apps
Insurance // November 27, 2023

Progressive and State Farm tied for No. 1 in last month’s edition of PYMNTS Provider Ranking of Insurance apps, but Progressive stands alone in the top spot this month. Also this month, Allstate Mobile, USAA Mobile and Safeco Mobile lost position. Here are the apps...

Delta Air Lines to Modify Frequent-Flier Program Following Negative Feedback
Loyalty & Rewards // September 27, 2023

Delta Air Lines has said that recent changes to its frequent-flier program have received mostly negative feedback from travelers. In response to this feedback, Delta CEO Ed Bastian has said the airline went “too far” with the changes and has announced that modifications will be made...

Progressive Leads PYMNTS’ New Provider Ranking of Insurance Apps
Insurance // August 25, 2023

In the ever-evolving landscape of insurance mobile applications, PYMNTS Provider Ranking of Insurance Apps offers insights into the rising stars in the industry. The Top 5 With a perfect score of 100, Progressive takes the No. 1 spot. State Farm is just two points shy of the top with a...

Expedia, Hotels.com and Vrbo Join Forces in One Loyalty Program
Travel Payments // July 17, 2023

Expedia Group has unveiled a new loyalty program that rewards travel and hospitality business across the company’s portfolio. This single loyalty program called One Key unifies the travel brands Expedia, Hotels.com and Vrbo into one rewards program, allowing travelers to earn and use rewards more...

Quick Reads
Geico and Travelers Fined $11.3 Million for NY Data Breaches 

November 25, 2024
New York state has penalized two auto insurance giants for failing to secure customer data. Geico and Travelers will pay a combined $11.3 million in penalties “for having poor data security,” which allowed more than 120,000 New Yorkers’ information to be compromised, the New York Department of Financial Services (NYDFS) announced Monday (Nov. 25). The […]

Delta Air Lines to Modify Frequent-Flier Program Following Negative Feedback

September 27, 2023
Delta Air Lines has said that recent changes to its frequent-flier program have received mostly negative feedback from travelers. In response to this feedback, Delta CEO Ed Bastian has said the...

Expedia, Hotels.com and Vrbo Join Forces in One Loyalty Program

July 17, 2023
Expedia Group has unveiled a new loyalty program that rewards travel and hospitality business across the company’s portfolio. This single loyalty program called One Key unifies the travel brands Expedia,...

Facial Recognition Critics Roil Over Border Control’s Database Hack

June 11, 2019
United States Customs and Border Protection (CBP) has revealed that photos of travelers coming into and out of the country were stolen in a cyberattack in May. “In violation of...