As recently as a few years ago, it was often difficult to get retailers to think seriously about unattended retail as an expansion or extension of their business. They were still too tied to the original concept of one-off, standalone vending machines for food and beverage...
While there are some segments of the retail economy that are enjoying what can only be described as boom times, for most retail — particularly physical retail — times are slow. Consumers advised to stay in and prevent the spread of contagion are doing just that...
Mind the gap, as the saying goes. In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended retail and actually taking the plunge in buying at the kiosk and vending machine. In an interview with Karen Webster, Maeve...
We all have certain moods and comfort zones when shopping. For some purchases – costly designer fashion and jewelry, luxury cars and major household goods, for example – most of us prefer to have a product expert to guide us (and maybe even upsell us)....
March 31, 2020
As recently as a few years ago, it was often difficult to get retailers to think seriously about unattended retail as an expansion or extension of their business. They were still too tied to the original concept of one-off, standalone vending machines for food and beverage items, so the relevance and potential wasn’t obvious quite yet. […]
March 25, 2020
While there are some segments of the retail economy that are enjoying what can only be described as boom times, for most retail — particularly physical retail — times are slow....
February 27, 2020
Mind the gap, as the saying goes. In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended retail and actually taking the...
January 29, 2020
Self-service retail is, of course, a fancy term that replaces the traditional vending machine moniker (though kiosks and other digital- and mobile-anchored technologies are rapidly entering the mix, offering self-service...
November 07, 2019
USA Technologies (USAT), a cashless payments and software services company for the self-service retail market, has announced upgrades to its Seed Delivery software. The software enables office coffee delivery businesses to get rid of paper-based invoices and replace them with iPads — as well as exchange postage with email, and phone ordering with self-service Web […]
October 29, 2019
Automatic Food Service (AFS) said it has improved service times since installing USA Technologies‘ Seed Pro, Seed Markets and Seed Office, software which tracks stocking and maintenance needs in one...
October 18, 2019
USA Technologies CEO Stephen Herbert has stepped down against the backdrop of a proxy war ignited by the company’s biggest investor, New York-based hedge fund Hudson Executive Capital, Biz Journals...
February 07, 2019
USA Technologies’ shares lost roughly 45 percent of their value on Thursday in intraday trading after an SEC filing by the firm revealed that RSM US LLP, the firm’s auditor,...