Utilities news and trends

FIS and Oracle Team to Digitize Utility Bill Payments
Digital Payments // November 12, 2024

FIS is teaming with Oracle to remove paper checks from the utility billing process. The FinTech company announced Tuesday (Nov. 12) that its BillerIQ solution, running on the Oracle Cloud Infrastructure, will allow Oracle — which manages billions of utility customer bills each year —...

Paymentus and Oracle Add Billing and Payments Tools for Utilities
B2B Payments // May 02, 2023

Paymentus Holdings and Oracle are offering new billing and payments tools for energy and water sector utilities. The companies have fully validated the integration of the Paymentus Instant Payment Network (IPN) and electronic bill presentment and payment platform (EBPP) within the Oracle Energy and Water...

Barriers to a Fully Connected Economy Include the Fight for Utility Pole Rights
Technology // March 13, 2023

Large swaths of the U.S. are still without high-speed broadband internet service at the third anniversary of the pandemic lockdowns, keeping millions from enjoying the digitally connected economy. A prime culprit: utility poles owned by power and legacy telephony providers. Efforts to bring connectivity to...

Vindicia Says Failed Payments Threaten Healthcare and Insurance Customer Experience
Opinion // March 01, 2023

The problem of failed transactions has yet to be fully addressed in industries such as healthcare, insurance and utilities, Vindicia Chief Strategy Officer Trace Galloway writes in the new PYMNTS eBook, “2023 Payments New Year’s Resolutions.” Payments professionals in eCommerce and digital media companies with...

Interviews & Exclusives
Vindicia Says Failed Payments Threaten Healthcare and Insurance Customer Experience

March 01, 2023
The problem of failed transactions has yet to be fully addressed in industries such as healthcare, insurance and utilities, Vindicia Chief Strategy Officer Trace Galloway writes in the new PYMNTS eBook, “2023 Payments New Year’s Resolutions.” Payments professionals in eCommerce and digital media companies with recurring customer relationships have long been dealing with the problem […]

Utilities Test Out New Role as Mobile-Payment CX Transformers

May 09, 2022
Picture a lightbulb popping on above someone’s head. It’s a classic image denoting a good idea, and many utilities are having this exact moment now as digital transformation in billing...

Quick Reads
FIS and Oracle Team to Digitize Utility Bill Payments

November 12, 2024
FIS is teaming with Oracle to remove paper checks from the utility billing process. The FinTech company announced Tuesday (Nov. 12) that its BillerIQ solution, running on the Oracle Cloud Infrastructure, will allow Oracle — which manages billions of utility customer bills each year — to roll out electronic bill delivery. “The utility sector has […]

Paymentus and Oracle Add Billing and Payments Tools for Utilities

May 02, 2023
Paymentus Holdings and Oracle are offering new billing and payments tools for energy and water sector utilities. The companies have fully validated the integration of the Paymentus Instant Payment Network...

Data Shows 1 in 6 US Homes Behind on Utility Bills

August 24, 2022
Tens of millions of homes in the U.S. are behind on electric payments, which has led to power companies shutting off their utilities, a Bloomberg report said Wednesday (Aug. 24)....