Virtual Assistant news and trends

How a 30-Year-Old Prescription Management Platform Is Creating the Pharmacy of the Future
Healthcare // June 11, 2024

When the person at the counter asks, “Do you have any questions for the pharmacist?” it’s hard for the consumer to respond. After all, there are probably several anxious people waiting in line. And it may be that they will have questions later, after they’ve...

Connected Fitness: Whoop Brings AI-Driven Virtual Coaching Into Wearables Category
artificial intelligence // February 05, 2024

This year, the connected wearables market will account for more than 504 million units, ranging from smartwatches to fitness trackers to earwear, according to market intelligence firm IDC. Looking to bring artificial intelligence (AI) into a more active role in the category is Whoop, a fitness tracking...

Amazon Beta Launches Generative AI Shopping Assistant Rufus
Amazon Innovations // February 01, 2024

Amazon has beta launched a new generative artificial intelligence (AI)-powered shopping assistant.  Dubbed “Rufus,” the assistant is now available to a small subset of customers using the Amazon mobile app and will be rolled out to more customers in the U.S. in the coming weeks, the...

Firework Unveils AI-Powered Virtual Shopping Assistant
Artificial Intelligence // January 10, 2024

Firework, a video commerce and engagement platform, has unveiled an artificial intelligence (AI)-powered virtual shopping assistant for eCommerce merchants. Dubbed AVA (AI Virtual Assistant), the assistant takes the form of a digital human avatar that uses Firework’s proprietary large language model (LLM) to transform eCommerce...

Interviews & Exclusives
How a 30-Year-Old Prescription Management Platform Is Creating the Pharmacy of the Future

June 11, 2024
When the person at the counter asks, “Do you have any questions for the pharmacist?” it’s hard for the consumer to respond. After all, there are probably several anxious people waiting in line. And it may be that they will have questions later, after they’ve digested the side effects, interaction warnings and other information stapled […]

Connected Fitness: Whoop Brings AI-Driven Virtual Coaching Into Wearables Category

February 05, 2024
This year, the connected wearables market will account for more than 504 million units, ranging from smartwatches to fitness trackers to earwear, according to market intelligence firm IDC. Looking to bring...

Why Context Makes Virtual Assistants Smart Digital Bankers

October 30, 2018
AI and ML-powered services can help fight banking fraud. However, to layer the tech into viable solutions to assist customers with banking, robo-advisors need to truly become “smart,” intuitive —...

TRENDING: Allstate’s AI-Assisted Approach To Disaster Relief

September 21, 2018
Governments may not be known for keeping up with cutting-edge technology, but that doesn’t mean they don’t take note of the trends — especially when it comes to tools for...

Quick Reads
Google Begins Adding AI Assistant Gemini to Gmail

June 25, 2024
Google is adding its artificial intelligence (AI) assistant, Gemini, to the side panel of Gmail. The rollout of this feature on both web and mobile began Monday (June 24), the company said in a Monday blog post. The AI assistant will be available to Google Workspace customers with the Gemini Business and Enterprise add-on, the Gemini […]

Amazon Beta Launches Generative AI Shopping Assistant Rufus

February 01, 2024
Amazon has beta launched a new generative artificial intelligence (AI)-powered shopping assistant.  Dubbed “Rufus,” the assistant is now available to a small subset of customers using the Amazon mobile app and...

Firework Unveils AI-Powered Virtual Shopping Assistant

January 10, 2024
Firework, a video commerce and engagement platform, has unveiled an artificial intelligence (AI)-powered virtual shopping assistant for eCommerce merchants. Dubbed AVA (AI Virtual Assistant), the assistant takes the form of...

Amazon Puts Alexa Under Microscope in Cost-Cutting Review

November 10, 2022
Amazon is evaluating its Alexa business as the company joins other Big Tech firms in making cost-cutting measures in the face of an economic downturn. That’s according to a report...