New research shows artificial intelligence (AI) can now navigate computer interfaces through voice commands to handle eCommerce transactions, even as most U.S. consumers don’t realize they’re already using AI while shopping online. The technology’s advancement spans from voice shopping and replicas of customer focus groups...
A new research paper reveals artificial intelligence (AI) systems using large language models can now effectively control computer interfaces through natural interaction. These agents can autonomously navigate software, complete tasks and manipulate interfaces as humans do. “This technology will change our relationship to software,” Joan...
Paytronix has added a generative artificial intelligence (AI) assistant to its guest engagement platform for restaurants and convenience stores. The new Paytronix Assistant can respond to questions from companies’ loyalty professionals by providing data from the company’s account/portal as well as links to relevant articles...
Amazon has implemented new generative artificial intelligence (GenAI) technology in an attempt to improve product research and personalize shopping recommendations on its eCommerce platform, joining a growing trend of AI adoption in online retail. The eCommerce giant introduced AI Shopping Guides on Wednesday (Oct. 9)...
December 05, 2024
A new research paper reveals artificial intelligence (AI) systems using large language models can now effectively control computer interfaces through natural interaction. These agents can autonomously navigate software, complete tasks and manipulate interfaces as humans do. “This technology will change our relationship to software,” Joan Palmiter Bajorek, CEO and founder of Clarity AI, told PYMNTS. […]
October 04, 2024
Amazon and Walmart are improving their search capabilities with next-gen technologies such as generative artificial intelligence (AI) in an effort to increase consumers’ spending and loyalty. Amazon shared Wednesday (Oct....
May 31, 2024
Anthropic, the startup behind the artificial intelligence (AI) assistant Claude, is launching a new “tool use” feature that could change how businesses interact with their customers. The new capability enables...
November 28, 2023
The payments industry has been a latecomer to the financial technology revolution. Many companies still use legacy accounts receivable (AR) processes marked by an overwhelming reliance on manual procedures. Now,...
November 11, 2024
Paytronix has added a generative artificial intelligence (AI) assistant to its guest engagement platform for restaurants and convenience stores. The new Paytronix Assistant can respond to questions from companies’ loyalty professionals by providing data from the company’s account/portal as well as links to relevant articles and best practices, Paytronix said in a Monday (Nov. 11) press […]
September 24, 2024
Volkswagen of America partnered with Google Cloud to integrate a generative artificial intelligence (AI)-powered virtual assistant into its myVW mobile app for vehicle owners. The myVW Virtual Assistant is now...
June 17, 2024
You.com’s parent company is reportedly raising $50 million to tap the AI assistant market. This Series B round would value SuSea, the company behind the You.com search engine, at between...
May 10, 2024
IBM has introduced a new service that will help enterprises integrate generative artificial intelligence (AI) copilots into their organizations. Offered by IBM Consulting, the new IBM Copilot Runway will assist enterprises with creating, customizing, deploying...
