Anthropic, the startup behind the artificial intelligence (AI) assistant Claude, is launching a new “tool use” feature that could change how businesses interact with their customers. The new capability enables businesses to develop custom AI helpers, transforming how they manage customer support inquiries and optimizing...
IBM has introduced a new service that will help enterprises integrate generative artificial intelligence (AI) copilots into their organizations. Offered by IBM Consulting, the new IBM Copilot Runway will assist enterprises with creating, customizing, deploying and managing these copilots, including those powered by Copilot for Microsoft 365, the company said in a...
Virtual assistants have become a hot topic, with Bank of America recently revealing that its virtual financial assistant, Erica, is now engaging with clients 2 million times per day, assisting with tasks ranging from monitoring recurring subscriptions to tracking deposits and refunds. But this surge...
In the rapidly evolving landscape of conversational artificial intelligence (AI), companies are vying to deliver solutions that can effectively bridge the gap between human and machine interactions. Openstream.ai’s newly patented software aims to help businesses interact through its Enterprise Virtual Assistant (EVA) platform. The company...
May 31, 2024
Anthropic, the startup behind the artificial intelligence (AI) assistant Claude, is launching a new “tool use” feature that could change how businesses interact with their customers. The new capability enables businesses to develop custom AI helpers, transforming how they manage customer support inquiries and optimizing their operational processes. It’s one of a growing number of […]
November 28, 2023
The payments industry has been a latecomer to the financial technology revolution. Many companies still use legacy accounts receivable (AR) processes marked by an overwhelming reliance on manual procedures. Now,...
September 19, 2017
When is milk not milk? This is no trick question — it’s a distinction that artificial intelligence (AI) is going to have to learn to make in order for eMerchants to...
September 15, 2017
“Can I afford a Tesla? If not, can you help me save for one?” These questions were once reserved for financial advisers. Technically they’re still questions for a financial adviser,...
June 17, 2024
You.com’s parent company is reportedly raising $50 million to tap the AI assistant market. This Series B round would value SuSea, the company behind the You.com search engine, at between $700 million and $900 million, Reuters reported Monday (June 17), citing a source familiar with the matter. As that report notes, You.com has an artificial […]
May 10, 2024
IBM has introduced a new service that will help enterprises integrate generative artificial intelligence (AI) copilots into their organizations. Offered by IBM Consulting, the new IBM Copilot Runway will assist enterprises with creating, customizing, deploying...
November 01, 2023
Shopify, a leading provider of software and services to online sellers, has been turning to artificial intelligence (AI) to give its merchants a competitive edge. When the company reports results...
June 23, 2021
The chair of the Senate Subcommittee on Competition Policy, Antitrust, and Consumer Rights has called on Amazon and Google’s Alphabet to extend more information about how smart home devices and...
