Voice Activation news and trends

WaveForms Raises $40 Million for Voice AI Offering
Investments // December 09, 2024

A veteran of OpenAI’s voice assistant project reportedly launched a similar effort of his own. WaveForms AI is developing artificial intelligence audio software that can pick up on emotional cues and allow for better conversations with machines, Bloomberg reported Monday (Dec. 9). CEO and co-founder...

Travel Sites Add AI Tools as Google Maps Hits 2 Billion Monthly Users
Artificial Intelligence // November 05, 2024

Google Maps introduced Gemini artificial intelligence features for its growing user base as HotelPlanner announced its automated voice assistant handles 10,000 daily hotel bookings, and Booking.com launched natural language search across its platform. The three companies added capabilities from location recommendations to automated reservations and...

The Week in AI: Chatbots Fuel Cybercrime; Google, Meta and OpenAI Announce Upgrades
Artificial Intelligence // September 27, 2024

Artificial intelligence is reshaping industries, from cybercriminals exploiting chatbots to Google supercharging Gemini for business breakthroughs. Meanwhile, Meta and Microsoft are using AI to transform eCommerce and energy, showing that the technology is becoming both a hacker’s tool and a corporate powerhouse, sparking new demands...

Yellow.ai Launches Voice Platform for Customer Service AI Agents
Artificial Intelligence // September 17, 2024

Yellow.ai launched a large language model-powered voice platform that powers artificial intelligence agents designed to handle high volumes of customer inquiries in customer service applications. The new VoiceX platform is designed to deliver a more human-like intelligent conversational experience than traditional voice bots that often...

Interviews & Exclusives
Voice Commerce Has a Long Way to Go in Retail

March 07, 2024
Despite advancements in voice commerce, the technology still faces challenges driving penetration in the retail sector. By the Numbers PYMNTS Intelligence’s study last April, “Tracking the Digital Payments Takeover: Catching the Coming eCommerce Wave” drew from a survey of nearly 2,700 U.S. consumers to understand how they are making their digital purchases, among other matters. […]

Remember the Titan: Apple Sunsets Electric Vehicle Moonshot

February 28, 2024
It’s lights out for Apple’s dream of entering the electric vehicle (EV) marketplace. A Tuesday (Feb. 27) report reveals that the Cupertino, California, personal computer and smartphone pioneer is abandoning...

Amazon Puts Alexa in the Driver’s Seat, Walmart Revs Up Package Delivery

November 24, 2023
Amazon and Walmart are revving up their engines with initiatives set to hit consumers by the year’s end or the start of 2024. The projects go full throttle on transportation...

OpenAI Scoops Big Tech With Launch of GPT App Store

November 07, 2023
A lot can change in a year, just ask OpenAI CEO Sam Altman. Last November, his company launched its ChatGPT product to the public and jumpstarted the generative artificial intelligence...

Quick Reads
Apple Marries Siri to ChatGPT in Latest AI Update

December 11, 2024
ChatGPT, meet Siri. Siri, meet ChatGPT. Apple integrated its voice assistant, standard with its iPhone and other devices, with OpenAI’s artificial intelligence, part of a series of updates announced by the tech giant in a Wednesday (Dec. 11) press release. “Apple is enabling ChatGPT access in Siri and Writing Tools experiences within iOS, iPadOS and […]

WaveForms Raises $40 Million for Voice AI Offering

December 09, 2024
A veteran of OpenAI’s voice assistant project reportedly launched a similar effort of his own. WaveForms AI is developing artificial intelligence audio software that can pick up on emotional cues...

Yellow.ai Launches Voice Platform for Customer Service AI Agents

September 17, 2024
Yellow.ai launched a large language model-powered voice platform that powers artificial intelligence agents designed to handle high volumes of customer inquiries in customer service applications. The new VoiceX platform is...

Salesforce Acquires AI Voice Agent Developer Tenyx

September 04, 2024
Salesforce is acquiring Tenyx, the latest sign of the company’s growing artificial intelligence ambitions. The customer relationship management company will use Tenyx’s expertise in developing AI-powered voice agents to advance...