Voice Ai news and trends

HubSpot to Add Conversational Intelligence With Frame AI Acquisition
Acquisitions // December 06, 2024

HubSpot has signed an agreement to acquire Frame AI, saying it aims to help go-to-market teams “transform conversations into actionable intelligence.” Frame AI’s artificial intelligence (AI)-powered conversation intelligence platform uses unstructured data like emails, calls, meetings and conversations to provide insights and intelligence that enable businesses to...

No More Clicks: New AI Lets Consumers Shop Online With Voice Commands
artificial intelligence // December 05, 2024

A new research paper reveals artificial intelligence (AI) systems using large language models can now effectively control computer interfaces through natural interaction. These agents can autonomously navigate software, complete tasks and manipulate interfaces as humans do. “This technology will change our relationship to software,” Joan...

Nvidia Says AI Model Generates ‘Sounds Never Heard Before’
artificial intelligence // November 25, 2024

Nvidia has unveiled an AI model it dubs “a Swiss Army knife for sound.” Fugatto (or “Foundational Generative Audio Transformer Opus 1”) is an artificial intelligence (AI) tool that can take prompts using any mix of text and audio files to generate or transform any combination of sounds,...

AI Firms Post Mixed Q3 Results as Voice, Education Tech Gain Ground
artificial intelligence // November 14, 2024

In a snapshot of the AI sector’s financial health, voice artificial intelligence (AI) pioneer SoundHound reported Q3 revenue of $25.1 million despite mounting losses, while Chinese education tech firm Youdao achieved its first Q3 profit of $15.3 million, and AI advertising company AiAdvertising saw 45%...

Interviews & Exclusives
No More Clicks: New AI Lets Consumers Shop Online With Voice Commands

December 05, 2024
A new research paper reveals artificial intelligence (AI) systems using large language models can now effectively control computer interfaces through natural interaction. These agents can autonomously navigate software, complete tasks and manipulate interfaces as humans do. “This technology will change our relationship to software,” Joan Palmiter Bajorek, CEO and founder of Clarity AI, told PYMNTS. […]

Voice AI Orders Go Mainstream With QSRs Leading the Way

November 08, 2024
That robot voice taking your Taco Bell order isn’t just an experiment — it’s handled 2 million customer orders, showing how artificial intelligence (AI)-powered conversation has become serious business. The...

More Than Half of Consumers Want Smarter Shopping Experiences

November 07, 2024
Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report, “Getting to Know You: How...

Paying for Alexa? Amazon’s Big Bet on AI-Powered Voice Services

August 28, 2024
Amazon’s is planning an artificial intelligence (AI) overhaul for Alexa. Set to launch in October, the upgrade will reportedly transform the free voice assistant into a paid subscription service, according...

Quick Reads
HubSpot to Add Conversational Intelligence With Frame AI Acquisition

December 06, 2024
HubSpot has signed an agreement to acquire Frame AI, saying it aims to help go-to-market teams “transform conversations into actionable intelligence.” Frame AI’s artificial intelligence (AI)-powered conversation intelligence platform uses unstructured data like emails, calls, meetings and conversations to provide insights and intelligence that enable businesses to anticipate customer needs and deliver better experiences, the companies said […]

Nvidia Says AI Model Generates ‘Sounds Never Heard Before’

November 25, 2024
Nvidia has unveiled an AI model it dubs “a Swiss Army knife for sound.” Fugatto (or “Foundational Generative Audio Transformer Opus 1”) is an artificial intelligence (AI) tool that can take...

SoundHound AI: Restaurants Gain Efficiencies and Upsells From Voice AI

November 12, 2024
Voice artificial intelligence (AI) solutions from SoundHound AI have been deployed by seven of the top 20 quick-service restaurants (QSRs). These QSRs and other restaurants are using the technology for...

OpenAI Opens New AI Voice Capability to Third-Party Developers

October 01, 2024
OpenAI is expanding access to its real-time voice assistant technology, allowing businesses and developers to integrate the artificial intelligence (AI)-powered tool into their own applications, Bloomberg reported.  This move is...