Voice technology is revolutionizing the way consumers shop, with a significant portion of the global population embracing this modern convenience, as young consumers lead the charge. By the Numbers The 2024 PYMNTS Intelligence report, “How the World Does Digital,” surveyed more than 67,000 consumers from...
As consumers increasingly transact using voice-controlled devices, Amazon is partnering with Alicia Keys, harnessing her celebrity to boost Alexa adoption. The musical artist’s beauty brand, Keys Soulcare, created in collaboration with e.l.f. Beauty, announced Wednesday (June 26) that it is working with Amazon Alexa on...
The proliferation of voice-activated technology, from virtual shopping assistants to speech recognition in smartphones and smart homes, is reshaping how consumers interact with devices. Advancements in this field are continually expanding the possibilities of what voice technology can achieve. For instance, assistive voice technology, like the one developed...
Despite advancements in voice commerce, the technology still faces challenges driving penetration in the retail sector. By the Numbers PYMNTS Intelligence’s study last April, “Tracking the Digital Payments Takeover: Catching the Coming eCommerce Wave” drew from a survey of nearly 2,700 U.S. consumers to understand...
November 07, 2024
Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report, “Getting to Know You: How AI Is Shaping the Future of Shopping,” explores how retailers are responding by integrating AI into every stage of the customer journey, from personalized recommendations […]
March 29, 2024
The proliferation of voice-activated technology, from virtual shopping assistants to speech recognition in smartphones and smart homes, is reshaping how consumers interact with devices. Advancements in this field are continually expanding the possibilities...
March 07, 2024
Despite advancements in voice commerce, the technology still faces challenges driving penetration in the retail sector. By the Numbers PYMNTS Intelligence’s study last April, “Tracking the Digital Payments Takeover: Catching...
June 07, 2023
The power of voice artificial intelligence (AI) is echoing through boardrooms, living rooms and showrooms, driven by a combination of wonder, convenience and a dash of paranoia. File it under...
November 16, 2021
A top Google software engineer is causing some controversy — and possibly dropping hints — by downplaying the future of voice-enabled search in favor of other modalities. During a recent conversation on Google’s ‘Search Off the Record’ podcast titled “The Future of SEO,” developer Martin Splitt was asked by host John Mueller “What about voice search? Will […]
November 02, 2021
Walmart is acquiring technology assets from conversation design startup Botmock to advance its own conversational platform and offer non-technical teams like customer service access to these tools without additional coding...
October 06, 2021
Former Walmart head of U.S. commerce Marc Lore is now co-founder, chairman of the board and investor in “conversational commerce” B2B startup Wizard Commerce, which recently raised $50 million in...
September 27, 2021
Connected car fanatics are eagerly awaiting Amazon’s annual fall hardware event on Tuesday (Sept. 28), in hopes that whatever cards the platform giant is holding close to its vest include...
