Paging Dr. Alexa: How are you feeling? It may not be long before virtual, voice-controlled assistants can tell and answer accordingly. Mattersight VP of Product Andy Traba says the tech’s all there, and it’s just a matter of time before our friendly home bots pick...
It’s been a little over a year since our Digital Banking Tracker heralded the “Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption...
April 01, 2020
Credit unions (CUs), as much as other financial entities, are seeing a boom in competition as banking moves to online and mobile channels. Customers today expect to be able to access financial services instantly, which can put pressure on CUs that need to stretch restricted technology budgets into innovative new features. These CUs must also […]
