“New government policies ultimately changed the way the majority of businesses interacted with customers, with new phrases like ‘buy online, pick up in-store’ becoming part of the nomenclature,” says Andre Machicao, senior vice president of CyberSource, Visa. Here, Machicao explains how his firm helped clients...
At Vindicia, the main concern when COVID hit was the well-being of its employees and clients. CEO Sharath Dorbala explains the steps the firm took to enable its team to work safely and securely from home, and to offer flexible options to customers who were...
As retailers faced a spike in digital fraud with the onset of the pandemic, Trulioo recognized the challenges that small businesses were facing and took action by offering free access to its identity network. “This helped them to mitigate their risk, build trust with their...
Greg Bloh, CEO of Transcard, shares how his firm uses advanced technologies to help businesses overcome COVID-triggered challenges by digitally connecting buyers and suppliers. “Any business can benefit from less friction in its business payments. But the biggest need for frictionless payments is in industries...
