Merchants are obsessed with building brand loyalty and have spent much of the last half decade investing millions (or, more likely, billions) chasing after it by creating loyalty and rewards platforms, designing subscription services and “Disneyfying” their physical locations into positive experience hubs for their...
April 29, 2016
Will Whole Foods’ new concept, 365 by Whole Foods Market — which promises to offer cut-priced organic goods, an improved customer experience and the ability to “hang out” in the new stores — force consumers to find a new reason to resent the grocery giant? According to Business Insider, which landed an exclusive look inside the […]