Workforce news and trends

Food Services Employment Returns to Pre-Pandemic Level With 61,000 Gain
Economy // October 06, 2023

The number of people employed in food services and drinking places is back to where it was in the pre-pandemic month of February 2020. It reached that level with the addition of 61,000 during the month of September, the Bureau of Labor Statistics (BLS) said...

Potential Job Losses Give Credence to Consumer Hesitancy About AI in the Workplace
artificial intelligence // September 14, 2023

Artificial intelligence (AI) has become an integral part of consumers’ lives, offering convenience and efficiency in various aspects. However, recent PYMNTS Intelligence reveals that while consumers embrace AI in certain sectors, they exhibit hesitancy when it comes to AI’s involvement in others. Entertainment, for example, has always...

Wells Fargo CFO Expects More Layoffs in Drive for Efficiency
Banking // September 12, 2023

Wells Fargo Chief Financial Officer Mike Santomassimo reportedly said that the bank could make further layoffs as it seeks to improve efficiency. Since the third quarter of 2020, Wells Fargo has been trimming its workforce, already reducing its employee base by nearly 40,000, Reuters reported Tuesday (Sept. 12). Santomassimo told...

How CFOs Balance Higher Comp Costs With Their Bottom Lines
Commercial Payments // August 17, 2023

It is important to remember that people are a company’s biggest asset. A winning employee workforce can make or break any firm’s success by helping an organization unlock the full value of its business, and companies around the world are increasingly recognizing the significance of...

Interviews & Exclusives
Bite Ninja Bets on Restaurant Remote Workforce Despite Diner Frustrations

June 29, 2023
As labor-crunched restaurants seek to get more productivity out of their workforce, one tech startup is offering a remote work solution, even as diners demand just the opposite — more face-to-face service. In an interview with PYMNTS, Will Clem, co-founder of Bite Ninja, which offers a just-launched remote staffing solution, NinjaQ, for restaurants, explained that […]

Airbnb For Work Redefines The Offsite

September 13, 2018
Work isn’t what it used to be. According to the Bureau of Labor Statistics (BLS), workers born between 1960 and 1980 (the tail end of the baby boomers and Gen Xers)...

Quick Reads
AFL-CIO and Microsoft Team to Give Workers a Voice on AI

December 11, 2023
The AFL-CIO and Microsoft have teamed to explore workers’ input into artificial intelligence (AI) development. The partnership is the first of its kind between a labor union and a tech company to focus on AI, per a Monday (Dec. 11) news release. According to the release, the collaboration has three goals: to share information among labor leaders and workers on AI […]

Food Services Employment Returns to Pre-Pandemic Level With 61,000 Gain

October 06, 2023
The number of people employed in food services and drinking places is back to where it was in the pre-pandemic month of February 2020. It reached that level with the...

Wells Fargo CFO Expects More Layoffs in Drive for Efficiency

September 12, 2023
Wells Fargo Chief Financial Officer Mike Santomassimo reportedly said that the bank could make further layoffs as it seeks to improve efficiency. Since the third quarter of 2020, Wells Fargo has been trimming...

Amazon Employees May Be Asked to Return to ‘Main Hubs’

July 21, 2023
Amazon’s return-to-the-office mandate is reportedly being ramped up across the country. Employees working remotely or located in smaller remote offices are being told they may have to return to what the...