Smaller artificial intelligence (AI) models, like Microsoft’s recently unveiled Phi-3-mini, are proving that bigger isn’t always better for business applications. These lightweight, efficient models can tackle content creation and data analysis without the hefty computational requirements and costs associated with their larger counterparts, experts say, making AI more accessible and cost-effective...
From eCommerce to mobile payments, the fast-paced retail industry thrives on emerging technologies. Enter generative artificial intelligence (AI) — an evolution that places retail at the forefront of innovation yet again. This transformative tool doesn’t just adapt; it creates and delivers solutions, promising a new...
Yellow.ai chose Amazon Web Services (AWS) as its preferred cloud provider to run its generative artificial intelligence (AI)-powered voicebot and chatbot solutions. The move will enable Yellow.ai to scale its business globally, the companies said in a Tuesday (Nov. 21) press release. “In the customer...
If you find yourself getting impatient with Alexa, Siri or any number of voice-prompt customer service lines, listen up: Conversational artificial intelligence (AI) has a lot to say. In a growing number of use cases, voice and messaging are talking customers along step by step...
December 14, 2021
If you find chat bots unhelpful or holding for customer service reps a drag, don’t feel bad. It’s a natural human reaction — the kind of human reaction better handled by automated voice assistants powered by artificial intelligence (AI) that are smart, fast and far more humanlike now. Companies are automating everything imaginable for cost […]
November 21, 2023
Yellow.ai chose Amazon Web Services (AWS) as its preferred cloud provider to run its generative artificial intelligence (AI)-powered voicebot and chatbot solutions. The move will enable Yellow.ai to scale its business globally, the companies said in a Tuesday (Nov. 21) press release. “In the customer service industry, swift, engaging and personalized interactions are key to […]
