Yelp news and trends

Yelp Gets Revenue Lift From AI, Ad Sales in Challenging Environment 
Earnings // August 08, 2024

Back in 2004, Yelp’s crowd-sourced business review platform helped create an era of commerce defined by at-your-fingertips convenience. That was then. But two decades later, and Yelp is still contributing to, if not necessarily as strongly defining, the digital category it helped spearhead. After all,...

Judge Allows Yelp to Sue Firm That Claimed to Remove ‘Bad’ Reviews
Legal // June 07, 2024

Yelp can continue a trademark infringement and unfair competition lawsuit against a company that advertised that it could remove “bad” reviews from the platform. A judge ruled Thursday (June 6) that Yelp can pursue these claims against ReviewVio, which does business as Dandy, Reuters reported Friday (June 7)....

Yelp Unveils AI-Powered Business Summaries
Artificial Intelligence // January 30, 2024

Online business review forum Yelp has added more (artificial intelligence) AI-powered search tools. “For years, we’ve leveraged AI to help reduce consumers’ decision paralysis — from spotlighting the most popular dishes and drinks, to using LLMs (large language models) to power review highlights for more nuanced searches,”...

Online Review Firm Yelp Sees 13% Hike in Net Revenue for Q2
Earnings // August 03, 2023

Yelp Inc. has delivered a record-breaking performance for its second quarter results released Thursday (Aug. 3).  According to their earnings report, the online business reviews company saw their net revenue increase by 13% year over year in the second quarter to reach a high of $337 million....

Interviews & Exclusives
Yelp’s Shares Zoom As Alexa Looms

August 10, 2018
Though normally the firm behind the review, today (Aug. 10) was Yelp‘s turn to solicit investor reviews as it reported its Q2 earnings. The reviews were good — very good, in fact. Yelp’s share jumped 29 percent following a big beat on earnings. The firm reported earnings of 12 cents per share when Wall Street […]

Why Deals Don’t Drive Loyalty

October 27, 2017
The selling point for Cheers was never the food; it was the fact that everybody knew your name. Talking the loyalty talk doesn’t inspire consumers to stick with a brand....

Yelp’s Push To Build Relevant, Rewarding Commerce

September 19, 2017
Since it was founded nearly 13 years ago, the Yelp review site has ascended to the rare place among firms where its name has become a synonym of what it...

Yelp’s Year Of ‘Big’

August 17, 2016
There is no arguing that online reviews aren’t important in the digital age.  Depending on which figures you fancy, between 65 percent and 90 percent of consumers check online reviews before they shop and...

Quick Reads
Yelp to Expand Services Advertising Revenues With RepairPal Acquisition

November 08, 2024
Local business information platform Yelp plans to acquire auto services platform RepairPal for about $80 million in cash. The acquisition is expected to close by the end of the year, subject to customary closing conditions, Yelp said in a Thursday (Nov. 7) press release. The company announced the planned acquisition in an earnings release that also said that Yelp’s advertising revenues […]

Judge Allows Yelp to Sue Firm That Claimed to Remove ‘Bad’ Reviews

June 07, 2024
Yelp can continue a trademark infringement and unfair competition lawsuit against a company that advertised that it could remove “bad” reviews from the platform. A judge ruled Thursday (June 6)...

Yelp Unveils AI-Powered Business Summaries

January 30, 2024
Online business review forum Yelp has added more (artificial intelligence) AI-powered search tools. “For years, we’ve leveraged AI to help reduce consumers’ decision paralysis — from spotlighting the most popular dishes and...

Online Review Firm Yelp Sees 13% Hike in Net Revenue for Q2

August 03, 2023
Yelp Inc. has delivered a record-breaking performance for its second quarter results released Thursday (Aug. 3).  According to their earnings report, the online business reviews company saw their net revenue increase by...