- March 17, 2022
![Amex Says Transit System Payments Are Ripe for an Open-Loop Overhaul](https://www.pymnts.com/wp-content/uploads/2022/03/TREND-Talk-with-Elizabeth-Karl.png?w=160&h=113&crop=1)
Contactless payments are transforming any number of sectors and verticals, including mass transit across municipalities and the world.
In an interview with PYMNTS, Elizabeth Karl, vice president and global head, payments ...
- February 21, 2022
![Machine Learning Helps Financial Institutions Balance Risk, Innovation](https://www.pymnts.com/wp-content/uploads/2022/02/7bunfvvg-1920.jpg?w=160&h=113&crop=1)
Five years ago, digital transformation in banking was focused on a product or a certain business line, but more recently, innovation has become an imperative. That was accelerated by the ...
- February 9, 2022
![Remote Finance Teams Expose B2B Payments Fraud Vulnerabilities](https://www.pymnts.com/wp-content/uploads/2022/02/Cover-Art-nsKnox-Nithai-Barzam.jpg?w=160&h=113&crop=1)
It may seem that the pandemic has spurred new waves of fraudulent activity and more creative ways to lure unwitting victims into parting with sensitive data and money.
But nsKnox Chief ...
- January 31, 2022
![Virtual Cards Streamline B2B Commerce During Uncertain Times](https://www.pymnts.com/wp-content/uploads/2022/01/RJ-Ancona-TREND-Talk-Cover-Art.png?w=160&h=113&crop=1)
The adoption of digital business-to-business (B2B) payment solutions was accelerated by the pandemic but will continue post-COVID, driven by the many benefits they provide, RJ Ancona, vice president and general ...
- January 26, 2022
![Credit Unions Overcome Legacy Tech Challenges to Tackle Fraud](https://www.pymnts.com/wp-content/uploads/2022/01/TREND-Talk-with-Jack-Lynch-2.png?w=160&h=113&crop=1)
Consumers often worry about the risk of fraud in the digital age, particularly as they hand sensitive information over to providers and transact more frequently than ever across digital channels.
Jack ...
- January 18, 2022
![AI Presents New Risk Model for Banks](https://www.pymnts.com/wp-content/uploads/2022/01/TREND-Talk-with-Rich-Graham-1.png?w=160&h=113&crop=1)
In the age of machine learning, when relying on algorithms that consume, process and ultimately deliver a verdict on large amounts of data, it can be challenging to understand and ...
- December 27, 2021
![Amex: Merchants See Consumer Demand for Digital Payments as Catalyst for Innovation](https://www.pymnts.com/wp-content/uploads/2021/12/TREND-Talk-with-Luke-Gebb.png?w=160&h=113&crop=1)
It’s no secret that the coronavirus pandemic has helped to accelerate the shift to digital payments — but surprisingly, the need to transact remotely is not the driving force behind ...
- December 27, 2021
![Tougher Enforcement Gives AML/KYC Tech New Importance](https://www.pymnts.com/wp-content/uploads/2021/12/TREND-Talk-with-Garient-Evans.png?w=160&h=113&crop=1)
Problems around money laundering and tax evasion persist worldwide, and it’s clear that the regulatory landscape designed to prevent them from happening isn’t as robust as it ought to be.
The ...
- December 22, 2021
![Credit Union Growth Must Balance Personal Connection to Members With New Digital Tech](https://www.pymnts.com/wp-content/uploads/2021/12/TREND-Talk-with-Brian-Scott.png?w=160&h=113&crop=1)
Credit unions (CUs) have seen some impressive growth throughout the pandemic.
But in an interview with PYMNTS, PSCU Senior Vice President and Chief Growth Officer Brian Scott said there’s room for ...
- December 21, 2021
![Innovations Prime Pump for Surge in Cross-Border, Real-Time Payments](https://www.pymnts.com/wp-content/uploads/2021/12/TREND-Talk-with-Jeremy-Wilmot.png?w=160&h=113&crop=1)
Jeremy Wilmot said he believes the future of digital, real-time payments is now — and that we’ll witness an “explosion” in cross-border, real-time transactions over the next several years.
ACI Worldwide’s ...
- December 1, 2021
![Work-From-Home Trend Raises Stakes in Fight Against Business Email Fraud](https://www.pymnts.com/wp-content/uploads/2021/12/TREND-Talk-with-Nithai-Barzam.png?w=160&h=113&crop=1)
The pivot toward work-from-home environments has opened up new vulnerabilities that allow fraudsters to target B2B payments.
Nithai Barzam, chief operating officer of nsKnox, a cyber FinTech focused on fraud prevention ...
- December 1, 2021
![More Merchants Ready to Explore Cryptocurrency as ‘Digital Payment of the Future’](https://www.pymnts.com/wp-content/uploads/2021/12/TREND-Talk-with-Debbie-Guerra.png?w=160&h=113&crop=1)
Much has been said — and written — about the consumers’ readiness and desire to use cryptocurrencies in everyday commerce.
Debbie Guerra, ACI Worldwide’s executive vice president, merchant solutions, told PYMNTS ...
- November 22, 2021
![Small Businesses Must Have Digital Tech To Win Black Friday Sales](https://www.pymnts.com/wp-content/uploads/2021/11/TREND-Talk-with-Marianne-Rausch.png?w=160&h=113&crop=1)
Shoppers in New York, Los Angeles, Chicago and Boston might notice a new art installation this holiday season featuring products from local businesses. But these murals, a collaboration between American ...
- November 18, 2021
![Why Always On Authentication is the Future of Online Security](https://www.pymnts.com/wp-content/uploads/2021/11/TREND-Talk-with-Sanjay-Gupta.png?w=160&h=113&crop=1)
Using a thumbprint or an iris scan to open a door is no longer something only seen in science fiction movies. Biometric security in the shape of fingerprint scanners and ...
- November 16, 2021
![Holidays Could be Tough for Consumers Living Paycheck to Paycheck](https://www.pymnts.com/wp-content/uploads/2021/11/TREND-Talk-with-Anuj-Nayar.png?w=160&h=113&crop=1)
Thanksgiving is in front of us, though we all know the unofficial kickoff to the holiday spending season really happens before Black Friday.
For many individuals and families – newly vaccinated, ...
- November 15, 2021
![Digital Advertising Industry Sees Recurring Payments Key to Profitable Growth](https://www.pymnts.com/wp-content/uploads/2021/11/TREND-Talk-with-Omar-Hawkins.png?w=160&h=113&crop=1)
As demand for alternative payment options explodes, businesses of all types are increasingly turning to digital solutions to prioritize and accelerate their migration from checks to automated electronic payments.
One industry ...
- November 12, 2021
![Open Banking Data Transparency Helps Consumers, Banks Stop Fraud](https://www.pymnts.com/wp-content/uploads/2021/11/Finicity-open-banking-data-transparency.png?w=160&h=113&crop=1)
The age of open banking is being accelerated by the pandemic.
Finicity Founder and CEO Steve Smith told PYMNTS in an interview that, with the increasing use of online channels to ...
- November 10, 2021
![When Digital Payments Get Downgraded to Paper Checks Everyone Loses](https://www.pymnts.com/wp-content/uploads/2021/11/TREND-Talk-with-Rebecca-Anthony.png?w=160&h=113&crop=1)
It’s a little-known quirk of the system, but many of the paper checks small- to medium-sized businesses (SMBs) receive actually start out as online bill payments made by their customers. This ...
- November 9, 2021
![To Make Cash More ‘Usable,’ Accounts Receivable Processes Must Be Automated](https://www.pymnts.com/wp-content/uploads/2021/11/TREND-Talk-with-Timothy-Batsche.png?w=160&h=113&crop=1)
Across business operations, automation can mean the difference between efficiency and stagnation.
Timothy Batsche, director, B2B client management at American Express, told PYMNTS that accounts receivable (AR) automation, in particular, can ...
- November 5, 2021
![Stablecoins’ Offer ‘Always-On’ Payments to Consumers Whose Needs Don’t Fit Within Banker’s Hours](https://www.pymnts.com/wp-content/uploads/2021/11/TREND-Talk-with-Dante-Disparte.png?w=160&h=113&crop=1)
Stablecoins have been grabbing headlines amid increased scrutiny from the Treasury Department and calls on Congress for stricter regulation — with no shortage of other financial services watchdogs weighing in ...
- November 3, 2021
![Finance Teams Leverage Automation to Drive New Business Strategies](https://www.pymnts.com/wp-content/uploads/2021/11/Kelly-Hicks-Airbase.png?w=160&h=113&crop=1)
The shift to remote work has driven finance and accounting teams to take a deeper look into the tools they’re leveraging and how their systems, processes and controls are set ...
- November 2, 2021
![After B2B Payments Automation, Business Turn Focus to Serving Customers](https://www.pymnts.com/wp-content/uploads/2021/11/TREND-Talk-with-Marcy-Stumpf.png?w=160&h=113&crop=1)
Using automation in B2B payments is a key part to having a healthy and growing business, EVO Director of Project Management Marcy Stumpf told PYMNTS. She provided three examples that ...
- October 25, 2021
![Surging Debit Use Leads ‘Eighty-Fold’ Acceleration in LatAm Digital Payments](https://www.pymnts.com/wp-content/uploads/2021/10/TREND-Talk-with-Gabriel-Meija.png?w=160&h=113&crop=1)
In just two years, Latin American debit and credit card use rates have essentially swapped their market share positions. In 2019, roughly 60% of the total purchases in the region ...
- October 13, 2021
![Digital Driver’s Licenses Herald New Age of ‘Mobile ID Choice’](https://www.pymnts.com/wp-content/uploads/2021/10/TREND-Talk-with-Garient-Evans.png?w=160&h=113&crop=1)
It’s time to ditch the plastic — that is, if you want to.
Trulioo Senior Vice President of Identity Solutions Garient Evans told PYMNTS the great digital shift is creating a ...
- October 5, 2021
![Comprehensive Spend Management Eliminates Chaos, Improves Performance](https://www.pymnts.com/wp-content/uploads/2021/10/TREND-Talk-with-Darcie-Lamond.png?w=160&h=113&crop=1)
Over the past 10 to 15 years, there’s been a shift in spend management — the administration of approvals, payments and all the accounting and reporting for all non-payroll spend.
Spending ...
- October 4, 2021
![Stellar: Blockchain Networks Will Transform Cross-Border Payments, Crush Banking’s ‘Hopscotch’](https://www.pymnts.com/wp-content/uploads/2021/10/TREND-Talk-with-Justin-Rice.png?w=160&h=113&crop=1)
In the digital age, disintermediating the “hopscotch” between banks as payments make their way across the globe can have positive ripple effects.
Justin Rice, head of ecosystem at Stellar Development Foundation, ...
- September 27, 2021
![Europe’s New Cross-Border Tax Rules Are Coming and Cloud-Compliance Is Key](https://www.pymnts.com/wp-content/uploads/2021/09/TREND-Talk-with-Eric-Christensen.png?w=160&h=113&crop=1)
It’s often said that “nothing is certain but death and taxes” – but that quip could also include changes in tax laws, as the revisions in local, state and federal ...
- September 27, 2021
![Alt Data Sources Key to Improving Loan Access for the Financially Invisible](https://www.pymnts.com/wp-content/uploads/2021/09/TREND-Talk-with-Ravi-Loganathan.png?w=160&h=113&crop=1)
The problem of financial inclusion is an acute one in the United States. The Office of the Comptroller of the Currency has said that nearly 50 million Americans have no ...
- September 21, 2021
![Integrating Payments Into ERP Software Saves Firms Time and Improves Cash Flow](https://www.pymnts.com/wp-content/uploads/2021/09/EVO-ERP-payments-integration.png?w=160&h=113&crop=1)
Enterprise resource planning (ERP) in the digital age increasingly needs to embrace integrated payments.
EVO B2B Vice President of Product Management Nikki Nguyen told PYMNTS that integrating payments into ERP software ...
- September 13, 2021
![High Touch Beauty Industry Gets Bump From Touch Free Digital Payments](https://www.pymnts.com/wp-content/uploads/2021/09/Kate-Kirk-American-Express.png?w=160&h=113&crop=1)
When much of the U.S. shut down because of the pandemic in March 2020, the hands-on nature of the hair and beauty industries saw them hit particularly hard, according to ...
- September 2, 2021
![Merchants Fight Back as AI, Big Data Offer Unprecedented Cyber Defenses](https://www.pymnts.com/wp-content/uploads/2021/09/checkout-1.png?w=160&h=113&crop=1)
For anyone who has experienced fraud — be they retailer, restaurant or consumer — it’s a nightmare situation of filled with stress, lost time and money, as well as shattered ...
- September 1, 2021
![FIs Must De-Clutter Online Banking to Enable Fast, Fluid Transactions Clients Demand](https://www.pymnts.com/wp-content/uploads/2021/08/Fastly.png?w=160&h=113&crop=1)
Customers today are demanding more compelling user experiences from their banks.
“They’re demanding more access, they’re demanding higher levels of performance,” Fastly Director of Serverless Support Strategy Austin Spires told PYMNTS ...
- August 24, 2021
![As Consumer Preference For Digital Payments Rises, Amex Says Merchants Need Flexibility](https://www.pymnts.com/wp-content/uploads/2021/08/Amex-Trend-Talk.png?w=160&h=113&crop=1)
While consumers are clearly excited to come out of lockdown and visit their favorite local retail spots, Antonio Gagliardi, who leads strategy, product and analytics for American Express merchants in ...
- July 23, 2021
![Carpe Datum: Banks Must Seize Data Advantage To Cross-Sell Insurance Or Get Left Behind](https://www.pymnts.com/wp-content/uploads/2021/07/Cover-Genius.png?w=160&h=113&crop=1)
Banks have a natural advantage when it comes to offering their customers insurance products. According to Cover Genius’ Vice President Strategic Partnerships, EMEA Daniel Poole, since consumers are already used ...
- April 20, 2021
![Healthcare Providers Pick Up The Digital Pace](https://www.pymnts.com/wp-content/uploads/2021/04/Fiserv.png?w=160&h=113&crop=1)
It wasn’t a physician who said, “an ounce of prevention is worth a pound of cure.” It was a revolutionary with a second-grade education named Ben Franklin. Also, he was ...
- April 20, 2021
![Peer-To-Peer Payments Present Urgent Fraud Challenges](https://www.pymnts.com/wp-content/uploads/2021/04/Featurespace.png?w=160&h=113&crop=1)
Faster payments schemes are gaining traction around the globe. Unfortunately, so are the fraudsters. As recent PYMNTS research on the topic shows, some financial institutions (FIs) find it challenging to ...
- March 9, 2021
![Collaborations Help B2B Payments Avoid Future Shock](https://www.pymnts.com/wp-content/uploads/2021/03/Kara-Szostek-WEX.png?w=160&h=113&crop=1)
One of the most effective conduits toward future proofing an organization and creating agile B2B payments is through partnerships.
Kara Szostek, director of Product Management at WEX, told PYMNTS in an ...
- February 25, 2021
![Western Union: 5G, AI, RTP Will Create New Digital Experiences](https://www.pymnts.com/wp-content/uploads/2021/02/Western-union-trend-talks.png?w=160&h=113&crop=1)
“Turbulent” is the word Scott Johnson selects to describe the events of 2020. And as vice president and head of product at Western Union Business Solutions (WUBS), Johnson would know. ...
- February 5, 2021
![FISPAN: Contextual Business Banking Takes Page From Big Tech](https://www.pymnts.com/wp-content/uploads/2021/02/FISPAN-video.png?w=160&h=113&crop=1)
The pandemic has created a sense of urgency among corporates and small businesses to digitize, and financial workflows are no exception. Now unable to physically enter offices to cut checks ...