Wells Fargo (NYSE: WFC)

Retailers and banks are reworking the mechanics of customer contact, as artificial intelligence (AI) moves call centers away from scripted menus and toward conversational problem-solving that can complete transactions in ...

The increases in corporate borrowing reported by U.S. banks last week suggest parts of the economy are remaining resilient amid current pressures, Reuters reported Monday (April 20). The report said the ...

Private credit outfits are reportedly turning to consumer debt for high-yield investments.  That’s according to a report Sunday (April 19) from The Wall Street Journal (WSJ), which cited the example of ...

The latest round of big bank earnings offers a clear signal that digital channels are central to how deposits are gathered, retained and expanded. Across JPMorgan, Bank of America, Wells Fargo ...

Wells Fargo continued to enhance its digital offering during the first quarter to keep pace with customer demand, executives said Tuesday (April 14) during the bank’s first quarter earnings call. “As ...

A powerful new artificial intelligence model has rattled Washington’s top financial regulators enough to pull the heads of America’s biggest banks into an emergency meeting with the Treasury Secretary and ...

Stablecoins seem to have found their winning enterprise narrative. Having evolved past their history as crypto-native instruments, stablecoins are instead becoming programmable financial primitives embedded within institutional workflows. At least that’s ...

Wells Fargo said Thursday (March 26) that less than three years after it launched its artificial intelligence-powered virtual assistant Fargo, the assistant has helped customers with more than 1 billion ...

Home builder sentiment inched up in March after one metric of mortgage rates dipped to its lowest level since August 2022, the National Association of Home Builders (NAHB) said Monday ...

Wells Fargo has filed a trademark application for “WFUSD,” a new digital asset-centric platform. WFUSD would provide services “featuring software for tokenization of assets” and “cryptocurrency payments processing” and would “execute trades ...

Chase told customers that it will add some restrictions on their use of the peer-to-peer payment network Zelle with Chase beginning March 23. The changes in the bank’s Zelle service agreement ...

The B2B landscape is full of what buyers and suppliers don’t know. In today’s rapidly evolving landscape, B2B businesses across the transaction frequently find themselves navigating uncertainty. Whether it’s the hidden ...

Early Warning Services has made its Paze online checkout available to Sephora’s loyalty program members. The checkout option — offered by participating banks and credit unions — is now available to ...

Google is transitioning its Fitbit Pay contactless payments to Google Wallet in most countries. “Google Wallet is now available for all Fitbit devices that support contactless payments,” a message on the Fitbit Pay web page said. “Fitbit Pay will no ...

PayPal has appointed former SoFi executive Aaron J. Webster as executive vice president, chief enterprise services officer, effective Monday (March 18). In his new role, Webster will be responsible for global financial crime and fraud prevention ...

Bank of America clients had a record 23.4 billion digital interactions with the bank in 2023. Those interactions include logging into their accounts 12.8 billion times and receiving 10.6 billion proactive digital ...

Businesses and individuals are always going to need to get paid. That’s why the context around that payment, whether it’s speed, experience, convenience, personalization, cost, security or a combination of them ...

There are few B2B billing systems that businesses enjoy using. The amount of paper still being pushed around across the B2B space, even as the ecosystem around it goes increasingly digital, ...

Wells Fargo reportedly expects to see losses from real estate loans. CEO Charlie Scharf said Wednesday (May 31) at an event that there are significant risks in the office sector, Bloomberg reported Wednesday. “We look city by ...

Big banks are reportedly considering expanding their efforts to support First Republic Bank. After 11 banks deposited $30 billion into the bank Thursday (March 16), they are now considering other options that ...

For younger Americans in the Generation Z cohort, spending is out, while saving is reportedly in. That’s according to a report Tuesday (June 24) by the Wall Street Journal (WSJ), citing ...

Department store chain Dillard’s sued Wells Fargo on Thursday (May 22), alleging that the bank breached a co-branded credit card relationship that has since ended. Dillard’s alleges that this breach cost ...

Through the past few weeks, bank earnings and American Express’ latest results point to a commercial lending environment where demand is muted in real estate, stronger in other sectors — ...

Wells Fargo has reportedly hired the former head of JPMorgan Chase’s branded credit card business, Ed Olebe, to lead its own credit card business. Olebe left JPMorgan Chase late last year, was succeeded in ...

Visa will reportedly lay off 1,400 employees and contractors, including about 1,000 in technology positions, by the end of the year. The company aims to streamline its international business with these ...

Co-branded credit card FinTech Cardless is entering the small business space. The move is designed to offer small- to medium-sized businesses (SMBs) financial products and rewards designed to improve their financial ...

Playing a hot hand of new deals and balanced global consumer spending, Mastercard posted double-digit revenue growth for the second quarter, as announced in its earnings call Wednesday (July 31). “The ...

T.S. Eliot wrote that the world would end not with a bang but a whimper. It may be the case that the unstoppable wave of consumer spending may end that way ...

Get enough data points in place, and you have a trend. As bank earnings have started to roll in — thus far, from JPMorgan, Wells Fargo and Citigroup — management commentary ...

Wells Fargo and Bilt are denying reports that their co-branded credit card relationship is in trouble. The banking giant teamed with the FinTech startup in 2022 on a card that let ...

Retailers and banks are reworking the mechanics of customer contact, as artificial intelligence (AI) moves call centers away from scripted menus and toward conversational problem-solving that can complete transactions in ...

For younger Americans in the Generation Z cohort, spending is out, while saving is reportedly in. That’s according to a report Tuesday (June 24) by the Wall Street Journal (WSJ), citing ...

Amazon CEO Andy Jassy told shareholders during a virtual meeting Wednesday (May 21) that the tariffs the President Donald Trump administration imposed on imported goods have not affected sales. “We also ...

With tariffs threatening to raise prices, creditors that lend to the retail space are reportedly worried. That’s according to a report Saturday (May 3) from Bloomberg News, which cited the example ...

As the digital and physical worlds of commerce continue to intertwine, Amazon and Walmart are reinventing themselves at a blistering pace. What was once a head-to-head contest for online supremacy ...

Hate to say you read it here first, but here’s a prescient quote left on the cutting room floor from PYMNTS CEO Karen Webster’s interview with QED Investors partner Amias ...

After a nearly $1 trillion holiday season, U.S. consumer spending shows no sign of slowing. The exact figure is $994 billion, according to recent findings from the National Retail Federation. And ...

September’s retail sales data showed a (slight) acceleration of spending from August, though we’re well off past peaks. And speaking of past peaks — looking at year-over-year growth rates and patterns, ...

T.S. Eliot wrote that the world would end not with a bang but a whimper. It may be the case that the unstoppable wave of consumer spending may end that way ...

Retail sales climbed higher than anticipated in March, fueled in part by a jump in eCommerce. Data released Monday (April 15) by the U.S. Department of Commerce showed retail sales rising 0.7% ...