Digital Consumer
The RealReal Soars as Luxury Shoppers Cut Back
Thursday 19th December - 8:31 amThe luxury fashion world’s loss has been The RealReal’s gain this year. As The Wall Street Journal (WSJ) reported Thursday ...Inflation Pushes Consumers to Seek Everyday Value From Credit Card Rewards
Wednesday 18th December - 12:16 pmRewards are among the key determinants in how consumers choose — and use — credit ...Trending: eCommerce Spending Accelerates in November and Boosts Retail Sales
Tuesday 17th December - 2:02 pmNovember’s consumer spending was buoyant, as eCommerce sales rebounded from a tepid pace in October. ...Retailers Rewrite Playbooks as Consumers Tighten Budgets, Shift Spending
Tuesday 17th December - 1:09 pmRetailers across the U.S. are confronting a new era of cautious spending as consumers tighten ...Booking CFO: Inflation Continues to Scare US Travelers
Tuesday 17th December - 12:24 pmBooking.com says the impact of inflation continues to hamstring the U.S. travel industry. Demand is down ...Luxury Brands Turn to Outlet Stores as Consumers Cut Back
Monday 16th December - 10:03 amWith their sector facing a downturn, luxury brands are reportedly pinning their hopes on outlets. As ...‘I Do’ Delivered: DoorDash’s Bridal Offering Shows eCommerce Knows No Limits
Saturday 14th December - 4:00 amCompetition is a click away in commerce, and traditional barriers to purchase can send customers ...CFPB’s Overdraft Rule May Move Banks to Cut Services and a ‘Credit Lifeline’ for Consumers
Thursday 12th December - 1:15 pmThe new (and reportedly final) rule on overdraft fees may have consumer groups — and ...Rising Card Delinquencies May Push Subprime Consumers to BNPL and Debit Installment Plans
Wednesday 11th December - 6:54 pmLast December, PYMNTS Intelligence detailed in its “Credit Card Use Deep Dive” report that about ...Grocery and Shelter Costs Rise in November, Straining Consumer Budgets
Wednesday 11th December - 1:38 pmThe key takeaway from the Consumer Price Index (CPI) released Wednesday (Dec. 11) is that ...Banks Tighten Credit Access as Demand for Limit Increases Rises
Monday 9th December - 1:09 pmA dramatic rise in credit card debt over the last several years has pressured paycheck-to-paycheck ...Fed Data: Consumer Revolving Credit Jumps to Nearly 14% Annual Rate
Sunday 8th December - 4:12 pmNew Federal Reserve data shows American consumers’ credit card debt continuing to climb. The data, released ...Buy Now or Pay More Later: Consumer Sentiment Drives Spending on Big-Ticket Items
Friday 6th December - 3:29 pmNow’s the time to buy — because everything might get more expensive, sooner rather than ...Walmart’s Gains in Premium Market Shake Up Holiday Sales
Friday 6th December - 4:00 amFollowing a strong Black Friday and Cyber Monday, both Walmart and Amazon reported record-breaking sales, ...Dollar General Tests Same-Day Delivery to Compete With Walmart
Thursday 5th December - 3:59 pmAmid ongoing economic pressures, Dollar General is refining its approach to better serve its financially ...Sovos Sees 92% Jump in Tax Processing on Black Friday
Thursday 5th December - 1:33 pmSovos says it saw “record-breaking” tax processing performance on Black Friday/Cyber Monday sales. The compliance company announced ...Fed Beige Book: Slight Economic Growth, Rising Business Optimism
Wednesday 4th December - 7:33 pmPYMNTS Intelligence, through the last several months, has taken stock of where consumers are spending, ...Foot Locker’s Mobile App and Loyalty Program Propel Online Sales Growth
Wednesday 4th December - 5:31 pmDespite facing a softer-than-expected retail environment in the third quarter, Foot Locker President and CEO Mary ...Will Instant Refunds Change Retail?
Wednesday 4th December - 2:23 pmDecember’s dawn brings with it a flurry of retail spending. Gift giving is top of ...Dollar Tree Faces Tightening Consumer Wallets as Multi-Price Strategy Gains Traction
Wednesday 4th December - 1:44 pmShopper discretionary spending trends are impacting Family Dollar parent company Dollar Tree, as paycheck-to-paycheck consumers continue to ...Fewer Americans Shopped Black Friday Despite Record Spending
Wednesday 4th December - 10:27 amAmerica’s biggest retailers kicked off the holiday shopping season with record spending. However, the actual number ...Walmart Marketplace Records Record Black Friday-Cyber Monday Sales
Wednesday 4th December - 6:48 amWalmart says its third-party sellers enjoyed record sales as the holiday shopping season began. The company’s ...Beyond the Numbers: Decoding the JOLT Report’s Impact on Consumer Spending
Tuesday 3rd December - 6:42 pmEarlier this year, PYMNTS Intelligence found that only a minority of workers surveyed — at ...UK Retailers See ‘Bad Start to the Festive Season’
Tuesday 3rd December - 11:06 amBritish retail sales weakened in November, a trend driven by the timing of Black Friday. Sales ...Discount Retailers, Dollar Stores May Show Both Consumer Spending and Pulling Back
Monday 2nd December - 10:59 pmThe paycheck-to-paycheck retail economy is a mixed bag these days, with both opportunities and challenges. Officials ...Experiential Retail Stages an In-Store Comeback
Monday 2nd December - 4:44 pmExperiential retail is making a comeback as brands pivot from traditional sales models to more ...BNPL’s In-Store Struggle: Digital Darling Hits Brick Wall in Physical Retail
Monday 2nd December - 12:40 pmBlack Friday’s in the rearview mirror. Cyber Monday is here. Part of what incentivizes a consumer ...Black Friday Spending Approaches $11 Billion Fueled by eCommerce
Monday 2nd December - 6:54 amBlack Friday shoppers spent a record $10.8 billion this year, primarily via online purchases. A report ...Black Friday Online Sales Jump 14% Amid Modest In-Store Growth
Sunday 1st December - 4:11 pmIf you shopped on Black Friday this year, chances are you did so from home. Online ...Convenience Drives Growing Adoption of Mobile Shopping
Friday 29th November - 6:43 pmMobile shopping is reportedly gaining ground during this year’s holiday shopping season. The growth is being driven ...Holiday Shoppers Wait for Deals Before Buying
Friday 29th November - 4:29 pmEarly results from this year’s holiday shopping season reportedly suggest that consumers are waiting for ...Shoppers Want a Good Deal; More Than Half Still Pay Full Price
Friday 29th November - 4:03 amAs consumer expectations change and digital technologies advance, the holiday shopping season itself is evolving. ...October’s Surprise: Inflation Heats Up While GDP Cools Down
Wednesday 27th November - 6:04 pmThe Personal Consumption Expenditures Price Index for October showed a re-ignition of inflation. The PCE increased ...Latest GDP Data Indicates Continuing Pressures on Disposable Income
Wednesday 27th November - 12:53 pmThe Bureau of Economic Analysis confirmed Wednesday (Nov. 27) that third-quarter GDP grew at a ...IKEA’s Lead Franchisee’s Profits Fall as It Prioritizes Affordability
Wednesday 27th November - 12:16 pmIKEA’s biggest retailer has seen profits plunge after cutting costs to attract wary customers. Ingka Group, which ...Luxury Brands Shed 50 Million Customers as Prices Climb
Wednesday 27th November - 9:44 amLuxury brands have shed roughly 50 million customers over two years as shoppers seek lower ...Best Buy Revenues Dip as Consumers Await ‘Deals and Sales’
Tuesday 26th November - 5:43 pmBest Buy says cautious, deal-chasing consumers and the presidential election kept quarterly sales muted. The electronics ...Ross, TJX and Gap Pivot as Consumer Spending Shift Poses Challenges
Tuesday 26th November - 3:05 pmAs consumers remain cautious with their spending amid ongoing economic pressures, leading retail companies encountered ...November Consumer Confidence Jumps, but Spending Plans Mixed
Tuesday 26th November - 3:05 pmHeaded into Black Friday, consumers are more positive than they have been in months. That’s among ...Burlington Sales Impacted by ‘Significantly’ Warmer Fall Temperatures
Tuesday 26th November - 2:10 pmA warmer-than-normal autumn wasn’t enough to stall sales growth for Burlington Stores. The off-price clothing retailer posted earnings Tuesday ...Dick’s Sporting Goods Outperforms Headwinds Due to Experiences, Exclusive Brands
Tuesday 26th November - 11:40 amDick’s Sporting Goods’ third-quarter 2024 earnings results exceeded analyst expectations and demonstrated continued momentum as ...Retailers Take Note: Consumers Say There Are Too Many Deals
Monday 25th November - 12:14 pmThrough the past few years, consumers in the United States, have collectively seemed to be ...Report: Trump Tariffs Could Cost Consumers $78 Billion Per Year
Sunday 24th November - 7:50 pmRecent research shows that President-elect Donald Trump’s tariff proposals could cost American consumers. A report earlier ...China’s Secondhand Luxury Market Blooms as Consumers Feel Pinched
Sunday 24th November - 7:13 pmWhile Chinese consumers are struggling, the country’s secondhand luxury market is reportedly thriving. As the Financial ...Leading Indicators: Bumpy Holiday Season for Consumers, and Maybe B2B Too?
Friday 22nd November - 3:21 pmThis week, PYMNTS Intelligence noted the appeal of paying over time — especially now, headed ...Exclusive: BNPL, Mobile Banking Embraced by Low-Income Consumers
Friday 22nd November - 12:52 pmPYMNTS Intelligence’s long-standing chronicling of the paycheck-to-paycheck economy has revealed shifts in how consumers conduct ...Amazon vs Walmart Holiday Battle May Come Down to Loyalty Programs
Thursday 21st November - 4:27 pmAs the holiday shopping season approaches, the competition between retail giants Walmart and Amazon intensifies, ...Holiday Spending Surge: 60M US Shoppers Swayed by Upfront Pay Later Options
Thursday 21st November - 4:03 amMerchants have a critical opportunity to capture consumer spending by strategically positioning pay later options. ...Target CEO Says Consumer Budgets Are Being ‘Stretched’
Wednesday 20th November - 1:58 pmAs economic uncertainty and rising costs continue to impact consumers, shoppers are more cautious with ...Credit Crunch Crushes Dreams: Millions Face Loan Rejections, NY Fed Reports
Wednesday 20th November - 12:19 pmCredit is getting harder to come by, especially for auto loans, mortgages and those with ...High-Income Shoppers Load Up Their Grocery Carts at Walmart
Tuesday 19th November - 7:15 pmDuring the latest conference call with analysts, Walmart’s management observed that that, in a quarter ...eCommerce Growth Outpaces General Retail Sales, Hits 15.6%
Tuesday 19th November - 4:20 pmDigital continued to take a larger slice of retail spending in the third quarter of ...Lowe’s vs Home Depot: A Tale of Two Strategies for Professional Builders
Tuesday 19th November - 11:44 amThe everyday American consumer is dealing with an increasingly strained household budget. And, according to home ...Restaurant Sector Eager to Say Goodbye to Rough Year
Sunday 17th November - 6:12 pmThe restaurant industry is reportedly eager to move beyond a difficult 2024. “I don’t know about ...October Retail Sales Up Overall but Online Sales Slow
Friday 15th November - 1:45 pmOctober retail sales were up 0.4%, according to data from the U.S. Census Bureau. Although U.S. ...Consumers Discount Inflation That ‘Meets’ Estimates as Post-Pandemic Housing, Food Costs Soar 25%
Wednesday 13th November - 1:35 pmOnly time will tell if the slight bump in inflation — measured by the latest ...Inflation Cooldown: Fed Sees Progress but Warns of a Slow Burn
Tuesday 12th November - 6:11 pmThere’s data, and then there’s everyday reality. The October reading for the Consumer Price Index will ...Online Grocery Prices Dip for First Time Since Pandemic
Tuesday 12th November - 1:27 pmOnline grocery costs reportedly fell last month, their first dip since the COVID-19 pandemic. The cost ...Cautious Consumers, Hurricane Spend Define Home Depot’s B2B-Focused Third Quarter
Tuesday 12th November - 11:20 amThe Home Depot’s focus on the professional market remains unwavering, even as U.S. consumers curb ...Singles’ Day Sales Growth Slows Amid China’s Economic Challenges
Monday 11th November - 4:09 pmRetail sales made during China’s annual Singles’ Day shopping event reportedly slowed again this year ...41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping
Monday 11th November - 4:00 amZillennials — who were born between 1991 and 1999 — are reshaping the retail market ...Fed Says Consumer Credit Decelerated in September; Card APRs Still at Multiyear Highs
Friday 8th November - 4:12 pmAll eyes were on the Federal Reserve’s interest rate cut this week. As widely expected, the ...Global Food Commodity Prices Reach Highest Level in 18 Months
Friday 8th November - 12:39 pmGlobally traded food commodities rose to their highest level in 18 months in October, driven ...Exclusive: Ahead of New Presidential Administration, Paycheck-to-Paycheck Consumers Feel Pinched
Thursday 7th November - 9:12 pmRegardless of whether they voted for Trump or for Harris, whether they live in a ...Primark Owner Forecasts Uptick in Lower-Income Consumer Confidence
Tuesday 5th November - 4:36 pmThe head of Associated British Foods has predicted rising confidence among lower-income consumers. As the Financial ...Target Plans Holiday-Themed Upgrades In Store and Online
Tuesday 5th November - 12:01 pmTarget is getting a holiday makeover as retailers prepare for a potentially tepid shopping season. The retailer announced recently ...Retailers Cut Christmas-Themed Item Orders Ahead of Lukewarm Holiday
Tuesday 5th November - 9:17 amAs the holiday shopping season begins, expect to see fewer Christmas-themed items in stores. Retailers such ...Will Slight Improvement in Overall Jobs Outlook Boost Confidence to Keep Spending?
Monday 4th November - 1:26 pmOn its surface, last week’s job report was anemic at best and confounding at worst. And ...NY Times Sees Digital Subscriptions Slow as Consumers Cut Spending
Monday 4th November - 10:22 amThe New York Times has reportedly seen digital subscriptions slow amid weakened consumer spending. The media ...Latest Consumer Data Shows Expenses Grew Faster Than Income in September
Thursday 31st October - 5:58 pmThe latest data from the Department of Commerce’s Bureau of Economic Analysis revealed that consumer ...Mastercard: Contactless Payments Now 70% of Face-to-Face Transactions
Thursday 31st October - 1:23 pmMastercard’s third-quarter earnings results demonstrated that consumers are still spending, and sentiment is healthy amid ...Starbucks Plans Revival Strategy as Customer Visits Decline
Wednesday 30th October - 10:06 pmFacing declining customer visits, Starbucks is set to embark on a restorative journey to reclaim ...Trending: Consumer Spending Drives Q3 GDP Despite Disposable Income Pressure
Wednesday 30th October - 5:56 pmIt’s a truism that as the U.S. consumer goes, so goes the economy. And consumers ...The CPG Playbook: Pivoting for Shifting Consumer Demands
Wednesday 30th October - 4:18 pmWith the fourth quarter now underway, major players in the consumer packaged goods (CPG) industry ...Affirm Updates BNPL App Ahead of Holiday Shopping Season
Wednesday 30th October - 11:54 amAhead of the holiday shopping season, payments network Affirm is upgrading its app. The company, known ...
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