Gig Economy

Earned wage access (EWA) company Payfare said Thursday (Sept. 26) that it is withdrawing its previously issued 2024 financial guidance for revenue and earnings after learning that its core services agreement ...

Workers are growing increasingly frustrated with the slow pace of traditional payroll and outdated biweekly pay periods, especially in today’s economic climate, where many live paycheck to paycheck. For gig ...

Jump has raised 11 million euros (about $12.2 million) to grow its platform that provides French freelancers with some of the benefits associated with traditional jobs. These benefits include French CDI ...

Although jobless claims newly reported for the past week were only slightly higher, the psychological effect may be one where consumers are more cautious about spending. The U.S. Department of Labor ...

Fraudsters, like consumers, love a good deal. And the gig economy, estimated to be worth half a trillion dollars in 2023 and employing 38% of the U.S. workforce, is becoming ...

Lyft has debuted a new feature designed to help commuters stay within budget. “To make your day more predictable, we’re launching price lock, a new subscription that caps the price of ...

Lyft expanded its offerings with earned wage access for drivers and a new service for pet owners. The earned wage access offering is one of several new features for the Lyft ...

The side hustle — and the ancillary streams of income those hustles provide — now is a lifeline in the paycheck-to-paycheck economy, across all income levels. Earlier this year, PYMNTS reported ...

Freelancer platform Fiverr saw its revenue rise 6% year over year, to $94.7 million, in the second quarter of 2024 despite macroeconomic volatility. In the company’s Wednesday (July 31) earnings report, ...

The California Supreme Court ruled Thursday (July 25) that gig workers can be classified as independent contractors, ending a long legal battle in the state. The court’s ruling upheld a lower-court ...

OCN, a gig worker-focused FinTech formerly called OneCarNow, raised $86 million in equity and debt in a Series A funding round. The firm, based in Mexico, will use the new funding ...

Cross River Bank has formed a partnership with payments solution provider MassPay. The collaboration, announced Tuesday (July 9), is designed to expand access to domestic instant payments, particularly in sectors like the gig economy and ...

Tax compliance solution providers TaxBit and Taina Technology have teamed up to help digital marketplaces with their onboarding and reporting needs related to gig workers. Designed for users in the United ...

Uber and Lyft agreed to a settlement with the Massachusetts Office of the Attorney General, resolving the office’s multiyear litigation against the ridesharing companies. The settlement includes rules on wages, benefits ...

Uber has reportedly been locking out drivers from its app during periods of low demand over the past month in response to New York City’s minimum pay rule. Lyft is threatening ...

Razorpay now enables Indian freelancers to reduce the cost of accepting international payments. The company’s MoneySaver Export Account allows freelancers to open an account in any country, accept payments locally via ...

Cash flow is the lifeblood of any business. That’s why many of the most exciting innovations within payments are aimed at helping businesses build better balance sheets and support healthy ...

Thanks in part to the influx of gig workers and demands of key industries, enterprise small- to medium-sized business (SMB) payers are sending 28% more instant ad hoc payments than ...

Uber said Monday (June 10) that a U.S. appeals court decision rejecting the company’s challenge to a California law that could force it to treat drivers as employees rather than ...

Life as a freelancer is not for the faint of heart. Freelancing often requires constant hustling, as these workers generally look for new projects even before current projects are completed. And ...

Social media offers a running commentary on consumer sentiment and serves as a barometer of backlash. It may be the case that tiplflation is pushing individuals to scale back on gratuities, ...

Being a freelancer requires constantly drumming up work while hoping for prompt payment. Moreover, consumers who work freelance, contract or consulting rely on disbursement payments for part, if not all, ...

On Tuesday (May 21), the California Supreme Court will hear oral arguments in a lawsuit challenging a ballot measure known as Proposition 22. The measure, which was approved by nearly 60% of ...

Ride-hailing platform Lyft said it wants to lift its driver’s earnings. Earlier this year, the company introduced a new standard for drivers, ensuring they will always earn 70% or more on fares per week, after external ...

Uber and Lyft are facing a trial in Massachusetts over allegations that they misclassified their drivers as independent contractors instead of employees. The trial is part of a larger legal and ...

Insurance platform Oscar Health recorded its first-ever net profit amid record customer enrollment in Affordable Care Act plans. During an earnings call Tuesday (May 7), CEO Mark Bertolini said that total plan membership was up 42% ...

The Massachusetts Supreme Judicial Court heard oral arguments Monday (May 6) regarding a proposed ballot measure that seeks to redefine the employment relationship between rideshare and delivery drivers and companies like Uber and Lyft. The court’s justices ...

In B2B interactions, faster payments — especially ad hoc payments — may prove to be a competitive advantage. PYMNTS Intelligence found that non-recurring payments represent roughly a quarter of total accounts payable volume. One-third of ...

Uber is reportedly facing a $312 million lawsuit from drivers of London’s black cabs. That suit, according to a Bloomberg news report Thursday (May 2), was filed by more than 10,800 cabbies and ...

Against a challenging macro backdrop, freelance work matters more than ever.  And the innovations that support those freelancers have taken on a new prominence.  That’s the tack that Upwork executives emphasized on ...

Expensify has added expense tracking features for self-employed professionals to the latest version of its app for expenses and corporate cards. The New Expensify platform helps self-employed professionals track all types ...

In the debate over the classification of gig workers, Massachusetts finds itself at the center of a legislative whirlwind, echoing a lengthy battle around California’s AB5 Gig-worker law. Proposals to ...

Uber says it has made an investment exceeding $1 billion in benefits for its California drivers and couriers since 2020. This investment is aimed at enhancing the working conditions and overall ...

The use of ad hoc payments by large enterprises to pay small to mid-sized businesses (SMBs) and individuals is on the rise — and exclusive data from PYMNTS Intelligence suggests ...

GoDaddy will join the Upwork Partners program to connect businesses that are looking for web services with web designers and developers who fit their project’s needs. The company will become the first web presence ...

Defined by their sporadic and one-off nature, ad hoc payments have traditionally provided a flexible solution for compensating individuals for their services, catering to the needs of both employers and ...

Ad hoc payments — non-recurring payments made outside of normal invoicing and payroll processes — are somewhat of a nuisance to enterprises. However, instant payment methods increasingly offer a way ...

When asked to describe their financial situation recently, nearly one-third of Americans said they are meeting their expenses “with a little left over.” When asked to identify their biggest source of ...

Following offerings aimed at young drivers, Uber is now reaching out to even younger passengers. More to the point, the parents of those young passengers, with a new service called Uber Car Seat, announced ...

The rise of the gig economy may have significant, positive knock-on effects for faster disbursements and earned wage access options. In this environment, supplemental income is a pursuit, especially among high-income ...

Gone are the days when employees were content with waiting for the standard pay cycle to receive their hard-earned wages.  Today’s workforce, whether grappling with the uncertainties of living paycheck to paycheck or ...

What started as a move toward fairer compensation has evolved into a heated debate, pitting the interests of drivers against those of gig economy giants. In New York City, for example, ...

Collective has debuted an artificial intelligence (AI)-powered accounting platform designed for one-person operations. “As freelancers delve into the administration needed to properly pay their taxes and keep their books up to date, ...

Uber and Lyft will reportedly halt their operations in Minneapolis after the city council voted to require that drivers be paid a minimum wage of $15.57 per hour. The rideshare companies ...

Global mobility and urban services platform inDrive’s financing arrangement with General Catalyst has been expanded to $300 million. The company has secured an additional $150 million from General Catalyst, which joins the initial $150 million it ...

News this week that inflation inched up slightly in February is bad news for U.S. consumers, but if there’s any consolation, most say they saw it coming.   When PYMNTS Intelligence surveyed nearly 4,400 ...

The European Union (EU) is reportedly inching closer to passing legislation on the social and labor rights of millions of gig workers within online platforms. The journey to this point has ...

The U.S. Chamber of Commerce has joined a lawsuit challenging the Department of Labor’s (DOL) new independent contractor rule. Filed Tuesday (March 5), the lawsuit focuses on the DOL’s new test for classifying employees and independent ...

Uber is now offering its Pro Card to its Canadian drivers and delivery workers. The card, developed in collaboration with Mastercard and gig worker-centric FinTech Payfare, gives workers free instant payouts after every trip or ...

The rise of the gig economy has transformed work for millions of individuals. From freelance creatives to ridesharing drivers, gig workers are pursuing financial independence on their terms, redefining the ...

InDrive, a global mobility and urban services platform, introduced a new financial services product called inDrive Money. The offering provides cash loans to drivers operating on its platform in Mexico, aiming ...

Investment platform Robinhood is expanding its retirement offering to include gig workers. “Robinhood Retirement For Independent Workers” kicked off Wednesday (Feb. 28) in partnership with three high-profile gig economy companies: Grubhub, Gopuff and Taskrabbit. “Robinhood Retirement For Independent ...

Freelancer platform Fiverr says it is thinking long-term about its investments in artificial intelligence (AI). “All in all, we believe AI will be a multiyear tailwind for us to drive growth and innovation,” ...

The emergence of ridesharing platforms such as Uber and Lyft has not only transformed commuting habits but also reshaped the gig economy landscape, granting drivers unprecedented levels of flexibility and autonomy. However, complex gig economy ...

Mastercard and the Bank of Punjab (BOP) have expanded their two-decade-long partnership to cover the commercial segment in Pakistan. This expanded partnership will include solutions for large corporate entities, small and ...

An organization representing rideshare drivers and delivery workers is organizing a strike on Valentine’s Day (Wednesday, Feb. 14). Justice for App Workers is calling on drivers to not take rides to or ...

Peer-to-peer carsharing marketplace Getaround is laying off about 30% of its North American staff as part of a restructuring plan. The company will restructure its workforce and operations to reduce costs, align with ...

Lyft said it has made several improvements for drivers in its latest product update, the Early 2024 Release. The rideshare platform’s latest release addresses key concerns such as earnings, deactivations and ...

As freelancing, remote employment and other new models of work emerge, coworking app Groove is seeing demand rise for subscription services that can aid consumers in structuring their workday, building ...

Fiverr is turning to AI to help businesses improve their access to freelance services. The freelance marketplace announced Tuesday (Jan. 30) the launch of a new artificial intelligence (AI)-enhanced homepage as part ...

As on-demand platforms using gig labor look for reliable revenue, laundry app Hampr is getting into the B2B sector. The company’s Jan. 10 launch of its commercial vertical, catering to business ...

Juuli, a FinTech platform specializing in freelancer invoicing and payments, has launched an affiliate program aimed at promoting financial freedom for partners. The new Juuli Squad referral program serves as a mechanism allowing ...

The gig economy is ever-changing, but the PYMNTS Provider Ranking of Gig Platform Apps can help users stay up to date. This month we’ve seen a lot of the apps shifting ...

Wage hikes and new regulations impacting the ways in which gig workers are classified may shake up online platforms, pinching profits and spurring consolidation. In the meantime, a few firms are ...

Instacart and DoorDash are raising prices in Seattle following the city’s new minimum pay law. Seattle in 2022 passed legislation that increased wages for drivers for the delivery apps. That law ...

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that have shaped business in 2023. ...

The Labor Department is due to release new rules governing the classification of gig economy workers. The platforms that rely on these workers say not much will change. The legal ...

Uber says a proposed Biden administration rule change for gig workers will not affect its operations. The Department of Labor’s proposal makes it tougher for companies to classify workers as independent contractors, and ...

Duolingo has cut about 10% of its contractors due to its use of generative artificial intelligence (AI) to create content.  The maker of software for learning languages has been shifting tasks from ...

The White House is reportedly preparing new guidelines that provide additional protections to gig workers. The updated Department of Labor rule could be handed down as soon as this week, and ...

The urge to play “creator” has spread like wildfire through our culture. People from all walks of life are itching to share their stories, skills and perspectives with a global audience ...

European Union (EU) member states have rejected a provisional deal aimed at reclassifying millions of gig workers as employees. Officials from Spain, the current holder of the EU’s rotating presidency, sent ...

Uber and other ride-hailing companies have agreed to give their French drivers a raise. Those workers will now be eligible for 9 euros ($9.85) per trip — up from 7.65 euros ($8.38) — ...

Jon Budd, CEO of Juniper Payments, a PSCU company, said instant payments, over the long term, will see a blossoming of use cases and demand from financial institutions’ corporate and ...

Enigma Technologies Co-founder and CEO Hicham Oudghiri said the ecosystem surrounding instant payments is complex. “When it comes to instant payments, everyone has their own voice,” Oudghiri said in the latest ...