- July 12, 2024
![Walmart Taps Automation in Bid to Broaden Grocery Lead Over Amazon](https://www.pymnts.com/wp-content/uploads/2024/07/Walmart-Amazon-grocery-retail.jpg?w=160&h=113&crop=1)
As Walmart looks to hold its own against Amazon’s growing lead in retail, the company is leaning into its food and beverage stronghold, leveraging automation to scale its omnichannel grocery ...
- July 11, 2024
![Shoppers Subscribe to Retailers’ Membership Programs for Beauty Deals](https://www.pymnts.com/wp-content/uploads/2024/07/shoppers-subscribe-beauty-deals.png?w=160&h=113&crop=1)
As retailers look to win subscribers over to their paid membership programs to bring in revenue and drive loyalty, PYMNTS Intelligence indicates that, if Walmart+ Week was any indication, beauty ...
- July 11, 2024
![Grocers Integrate AI Into Digital Platforms to Boost Omnichannel Engagement](https://www.pymnts.com/wp-content/uploads/2024/07/grocers-AI-digital-platforms.png?w=160&h=113&crop=1)
In an effort to stay ahead in a competitive market, grocers are leveraging artificial intelligence (AI) to enhance their consumer-facing digital platforms, making the experience more engaging and frictionless.
Technology provider ...
- July 11, 2024
![Inflation Cools Overall, but Food Is More Expensive](https://www.pymnts.com/wp-content/uploads/2024/07/food-prices-inflation-economy-grocery.jpg?w=160&h=113&crop=1)
The Consumer Price Index released Thursday (July 11) showed that, at least overall, the pace of inflation cooled in June.
But the category-by-category data from the Bureau of Labor Statistics indicated ...
- July 11, 2024
![Pepsi: ‘Value-Conscious’ Consumers Cut Back on Snacks](https://www.pymnts.com/wp-content/uploads/2022/10/PepsiCo.jpg?w=160&h=113&crop=1)
PepsiCo’s snack food revenues dipped during its latest quarter as consumers continued to exercise caution.
The food and beverage giant released second-quarter earnings results Thursday (July 11) showing revenue growth of ...
- July 11, 2024
![Amazon Warned to Improve UK Grocery Supplier Relations](https://www.pymnts.com/wp-content/uploads/2022/08/amazon-prime-day-grocery.jpg?w=160&h=113&crop=1)
A British regulator wants Amazon to improve its relations with grocery suppliers.
The Groceries Code Adjudicator (GCA) said Thursday (July 11) that it could open an investigation if the tech giant doesn’t turn things around.
This ...
- July 8, 2024
![Computer Vision Checkout Expands Globally Despite Hurdles](https://www.pymnts.com/wp-content/uploads/2024/07/computer-vision-checkout.png?w=160&h=113&crop=1)
Around the world, computer vision checkout is growing, both in terms of its availability and its physical footprint, despite significant cost challenges to making the retail technology worth its while.
German ...
- July 8, 2024
![Could Mixed Inflation Expectations Predict A Spending Slowdown?](https://www.pymnts.com/wp-content/uploads/2024/07/inflation-expectations-spending.png?w=160&h=113&crop=1)
A bumpy but generally downward path for inflation — and the prices paid for all manner of goods — may pressure consumers to pull back on spending.
To that end, consumers ...
- July 7, 2024
![Food, Packaged Goods Firms Boost Promotions Amid Consumer Caution](https://www.pymnts.com/wp-content/uploads/2021/09/kroger-pricing.jpg?w=160&h=113&crop=1)
After years of steady price increases, food and packaged goods manufacturers and retailers are reportedly offering more discounts in both the United States and Europe.
In the U.S., in the 12 months ...
- July 5, 2024
![Co-op Teams With Walmart to Expand Online Grocery Offering](https://www.pymnts.com/wp-content/uploads/2024/07/Co-op-Walmart-grocery.png?w=160&h=113&crop=1)
Great Britain’s Co-op is teaming with Walmart to expand its online grocery offering.
The cooperative convenience store network announced Friday (July 5) that it will work with Walmart Commerce Technologies to implement its online fulfillment technology, “Store ...
- July 5, 2024
![23% of Grocery Shoppers Alienated by High Prices](https://www.pymnts.com/wp-content/uploads/2024/07/grocery-prices-consumer-insights.jpg?w=160&h=113&crop=1)
As grocery shoppers look to find the merchant best suited to their needs, a significant share of customers find themselves put off by higher-than-expected prices, threatening their loyalty.
By the Numbers
The ...
- July 5, 2024
![Grocers Tackle Escalating Theft and Fraud Crisis](https://www.pymnts.com/wp-content/uploads/2024/07/grocery-theft-retail-shrinkage.jpg?w=160&h=113&crop=1)
In recent years, the grocery sector has faced a burgeoning challenge: the rising tide of theft and fraud.
According to data from the Food Industry Association (FMI), a national trade association ...
- July 3, 2024
![Shop Talk: Consumers Return to Brick-and-Mortar Grocery for Summer](https://www.pymnts.com/wp-content/uploads/2023/12/Kroger.jpg?w=160&h=113&crop=1)
As grocery shoppers settle into the warmer months, many are shifting away from eCommerce back to brick-and-mortar stores with more time to make their food purchases.
Melissa Myres, director of insights ...
- July 2, 2024
![Aggregators Expand SNAP EBT Acceptance to Woo Paycheck-to-Paycheck Shoppers](https://www.pymnts.com/wp-content/uploads/2023/03/SNAP-food-stamp-benefits-retail.jpg?w=160&h=113&crop=1)
As aggregators compete to win the spending of financially struggling consumers, more players in the space are expanding their acceptance of Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) ...
- June 27, 2024
![Publix Debuts Virtual Care Services via WellSync](https://www.pymnts.com/wp-content/uploads/2024/06/Publix.jpg?w=160&h=113&crop=1)
Grocery chain Publix is the latest company to bring healthcare to the retail space.
The company’s customers can now access virtual care services through digital healthcare firm WellSync, according to a ...
- June 26, 2024
![Consumers Engage Digitally With Restaurants 34% More Than Grocers](https://www.pymnts.com/wp-content/uploads/2024/06/restaurants-connected-economy-digital-engagement.jpg?w=160&h=113&crop=1)
As consumers turn to digital platforms to meet their food needs, their eCommerce adoption of restaurants is greater than for grocery.
By the Numbers
The 2024 edition of PYMNTS Intelligence’s “How the ...
- June 25, 2024
![Grocers’ Brick-and-Mortar Engagement Outpaces Retailers’ 2 to 1](https://www.pymnts.com/wp-content/uploads/2023/07/grocery-shopping-5.jpg?w=160&h=113&crop=1)
When it comes to shopping, consumers are turning to physical stores more for groceries than any other kind of purchase.
By the Numbers
For the report “Consumer Interest in an Everyday App,” ...
- June 25, 2024
![Aggregators’ Race to Capture Grocery Opportunity Heats Up](https://www.pymnts.com/wp-content/uploads/2024/04/grocery-delivery.jpg?w=160&h=113&crop=1)
As same-day delivery aggregators continue to look for new everyday categories to drive usage, leading players in the space have been stepping up their grocery presence.
Most recently, Grubhub announced Tuesday ...
- June 25, 2024
![DoorDash Teams With Forage to Expand SNAP/EBT Acceptance](https://www.pymnts.com/wp-content/uploads/2023/01/grocery-SNAP-USDA.jpg?w=160&h=113&crop=1)
DoorDash has teamed with Forage to expand SNAP/EBT acceptance on its delivery platform.
DoorDash began supporting Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) payments in 2023, with more than 1.1 million customers ...
- June 21, 2024
![Grocery Shoppers Favor Omnichannel Purchasing Journeys](https://www.pymnts.com/wp-content/uploads/2024/06/grocery-shoppers-omnichannel.png?w=160&h=113&crop=1)
Pure-play eCommerce may be slow to catch on in grocery, but PYMNTS Intelligence research shows omnichannel engagement has caught on in that realm.
By the Numbers
Supplemental research from a survey of ...
- June 20, 2024
![Millennials Are Most Prepared to Trade Down to Private Label](https://www.pymnts.com/wp-content/uploads/2024/06/millennials-grocery-inflation-private-label.png?w=160&h=113&crop=1)
As merchants step up their own-brand offerings, PYMNTS Intelligence research finds that across grocery and retail, millennials prove the most eager to find more affordable alternatives for their favorite products.
By ...
- June 20, 2024
![Kroger Sees Private-Label Push Bring Low-Income Shoppers Back](https://www.pymnts.com/wp-content/uploads/2023/12/Kroger.jpg?w=160&h=113&crop=1)
With ongoing financial challenges affecting consumers very differently depending on their financial standing, Kroger is seeing its initiative to improve its private-label offerings prove key to getting more budget-strapped shoppers ...
- June 18, 2024
![Consumers Send Mixed Messages on May Retail Spend](https://www.pymnts.com/wp-content/uploads/2024/06/consumers-grocery-clothes.png?w=160&h=113&crop=1)
Retail sales for the month of May signal a consumer slowdown overall — and some mixed trends among discretionary categories.
The data released Tuesday (June 18) by the Commerce Department show ...
- June 14, 2024
![Target Aims to Reverse Losses With Private-Label Goods, Price Cuts](https://www.pymnts.com/wp-content/uploads/2023/01/Target.jpg?w=160&h=113&crop=1)
Target reportedly lost market share in several of its key product categories in the first quarter.
The retailer’s share shrank in food and household goods, clothing, electronics, homewares and furniture — categories ...
- June 12, 2024
![Consumers Embrace BNPL for Groceries Amid Rising Food Costs](https://www.pymnts.com/wp-content/uploads/2024/06/BNPL-grocery-inflation-economy.jpg?w=160&h=113&crop=1)
Around the world, grocers are exploring buy now, pay later (BNPL) capabilities to offer installment options to consumers struggling with inflation.
In the United Kingdom, for instance, BNPL is getting one ...
- June 12, 2024
![Inflation Moderates; But Consumers Pay More on Rent and Dining Out](https://www.pymnts.com/wp-content/uploads/2024/06/economy-inflation-restaurants.jpg?w=160&h=113&crop=1)
The headline number on inflation indicates a slight cooling of the pace of rising prices, at least in May.
But the data released Wednesday (June 12) by the U.S. Bureau of ...
- June 11, 2024
![Consumers Tap Dad’s Summer Grilling Excitement for Father’s Day Gifting](https://www.pymnts.com/wp-content/uploads/2024/06/Grilling-Fathers-Day.png?w=160&h=113&crop=1)
As consumers seek Father’s Day gifting options more creative than yet another tie, some are buying their dads fancier cuts of meat as barbecue season gets into full swing.
In an ...
- June 11, 2024
![Baby Boomer Shoppers Set New Spending Priorities](https://www.pymnts.com/wp-content/uploads/2024/06/baby-boomers-retail-grocery.jpg?w=160&h=113&crop=1)
For older consumers, shopping is more about meeting basic needs than splurging on nonessential products to make them feel good.
For the April edition of the “New Reality Check: The Paycheck-to-Paycheck ...
- June 6, 2024
![Security Features Drive Digital Wallet Usage](https://www.pymnts.com/wp-content/uploads/2023/02/mobile-wallet.jpg?w=160&h=113&crop=1)
Mobile payments — and by extension, mobile wallets — are proving to be a favorite means of paying for all aspects of daily life as younger consumers navigate physical and ...
- June 5, 2024
![Zillennial Grocery Choices Show Appetite for Digital Content](https://www.pymnts.com/wp-content/uploads/2024/06/Zillennials-grocery-retail.jpg?w=160&h=113&crop=1)
Sandwiched between millennials and Generation Z are the zillennials, those born between 1991 and 1999 who have emerged as conscientious consumers.
As PYMNTS Intelligence reveals in “The Zillennial Paradox: Big Debt, ...
- June 3, 2024
![Sezzle Launches BNPL Partnership With Vallarta Supermarkets](https://www.pymnts.com/wp-content/uploads/2022/01/sezzle-1.jpg?w=160&h=113&crop=1)
Buy now, pay later (BNPL) platform Sezzle launched a partnership with California’s Vallarta Supermarkets.
“Sezzle’s evolution into the grocery sector meets the increasing demand from shoppers to use BNPL for everyday ...
- June 3, 2024
![Tastemade Says Multitasking Presents a Big Contextual Commerce Opportunity](https://www.pymnts.com/wp-content/uploads/2024/06/Tastemade-cooking-streaming-contextual-commerce.jpg?w=160&h=113&crop=1)
Consumers are increasingly engaging across multiple devices even for formerly passive activities, such as viewing films, creating a commerce opportunity for brands that can provide a frictionless shopping journey.
In an ...
- May 31, 2024
![Walmart Extends InHome Delivery Service to 10 Million More Households](https://www.pymnts.com/wp-content/uploads/2024/05/Walmart-Inhome.jpeg?w=160&h=113&crop=1)
Walmart is now offering an additional 10 million households the opportunity to have groceries and everyday essentials delivered to their doorstep, garage or kitchen.
The retailer’s InHome delivery service has been ...
- May 31, 2024
![Will April’s Dip in Food Prices Give Paycheck-to-Paycheck Consumers a Break?](https://www.pymnts.com/wp-content/uploads/2024/05/grocery-food-prices-economy.jpg?w=160&h=113&crop=1)
Inflation’s heady pace may have slowed a bit, but one wonders if a slight decline in food prices will be enough to make the paycheck-to-paycheck consumer feel more financially comfortable.
As ...
- May 31, 2024
![Amazon Follows Walmart in Slashing Grocery Prices to Gain Share](https://www.pymnts.com/wp-content/uploads/2024/05/Amazon-Fresh-grocery-prices.jpg?w=160&h=113&crop=1)
As Amazon looks to make a dent in Walmart’s share of consumer grocery spending, the eCommerce company is joining the list of retail giants making widespread price cuts to common ...
- May 29, 2024
![Walmart Encountered Mispricing Issue at Self-Checkout in 1,600 Stores](https://www.pymnts.com/wp-content/uploads/2024/05/Walmart-self-checkout-retail.jpg?w=160&h=113&crop=1)
Walmart reportedly encountered a pricing issue that affected 1,600 of its stores across the United States in March.
The internal system failure resulted in widespread mispricing, with some items being sold ...
- May 29, 2024
![Fintech Adds Consignment-Selling Technology With Nexxus Group Acquisition](https://www.pymnts.com/wp-content/uploads/2024/05/Fintech-Nexxus-acquisition.png?w=160&h=113&crop=1)
Financial Information Technologies (Fintech) has acquired Nexxus Group to expand its B2B payment capabilities.
This acquisition, which closed in May, adds Nexxus Group’s consignment-selling technology to Fintech’s business solutions for the ...
- May 28, 2024
![Consumer Confidence Climbs Despite Grocery Costs Pressuring Americans](https://www.pymnts.com/wp-content/uploads/2024/04/grocery-shopping.jpg?w=160&h=113&crop=1)
Consumer confidence crept up in May, as grocery and job worries continue to weigh on Americans.
That’s according to the latest installment of the Conference Board Consumer Confidence Index, which climbed ...
- May 27, 2024
![Memorial Day Kicks Off Summer of the US Consumer](https://www.pymnts.com/wp-content/uploads/2024/05/US-Consumers-memorial-day-economy.jpg?w=160&h=113&crop=1)
In 1967, it was the Summer of Love. In 2020, it was the summer of COVID-19. When summer 2024 goes in the books — from an economic perspective anyway — ...
- May 27, 2024
![Walmart and Amazon Lead Retail’s Biggest Moments of 2024](https://www.pymnts.com/wp-content/uploads/2024/05/Just-Walk-Out-1.jpg?w=160&h=113&crop=1)
As we approach the middle of the year, here are five of the major ways that the retail landscape has changed in 2024 so far.
Amazon Pivots on ‘Just Walk Out’ ...