Restaurants
Restaurant Bankruptcies Reportedly at Highest Level Since Pandemic
Thursday 5th December - 11:51 amChain restaurant bankruptcies are reportedly at their highest level since the pandemic. Among the most recent ...Uber and Toast Team to Offer Commission-Free Delivery
Thursday 5th December - 10:31 amUber is expanding its partnership with restaurant technology platform Toast. The new integration between Toast Delivery Services and Uber Direct ...Data-Driven Funding Fuels Restaurant Growth and Fills Tables
Tuesday 3rd December - 4:01 amFor restaurants, there’s a funding gap, a chasm between gaining access to the capital they ...Restaurant Sector Eager to Say Goodbye to Rough Year
Sunday 17th November - 6:12 pmThe restaurant industry is reportedly eager to move beyond a difficult 2024. “I don’t know about ...Yum Brands: AI-Powered Marketing Campaigns Boost Customer Engagement
Friday 15th November - 11:35 amIn early, limited pilots of artificial intelligence (AI)-powered marketing campaigns, quick-service restaurant (QSR) company Yum ...Starbucks App Now Includes DoorDash-Powered Delivery
Thursday 14th November - 5:22 pmStarbucks now offers access to delivery powered by DoorDash through its own app. As of Monday ...SoundHound AI: Restaurants Gain Efficiencies and Upsells From Voice AI
Tuesday 12th November - 9:19 pmVoice artificial intelligence (AI) solutions from SoundHound AI have been deployed by seven of the ...AI Takes Over Taste Testing and Restaurant Analytics
Tuesday 12th November - 7:00 pmNew artificial intelligence (AI) tools are changing how restaurants analyze customer data, test food safety ...Eat, Tap, Go: How Pay-at-the-Table Tech Is Transforming Restaurants
Tuesday 12th November - 4:00 amThe restaurant industry is experiencing a technological transformation that’s reshaping the dining experience. At the ...Chipotle Names Interim CEO Scott Boatwright as CEO
Monday 11th November - 3:02 pmChipotle has named Interim CEO Scott Boatwright as CEO and member of the board, effective immediately. Boatwright ...Killing Tip Taxes May Give Momentum to Instant Digital Payouts
Monday 11th November - 2:26 pmHeaded into last week’s presidential election, both Donald Trump and Kamala Harris endorsed eliminating taxes ...Voice AI Orders Go Mainstream With QSRs Leading the Way
Friday 8th November - 6:54 pmThat robot voice taking your Taco Bell order isn’t just an experiment — it’s handled ...McDonald’s Says Geofencing Technology Helps Boost Customer Satisfaction
Friday 8th November - 3:26 pmMcDonald’s reportedly improved customer satisfaction scores and reduced customer wait times by using geofencing technology ...Toast Says Payments, Lending Are Digital Recipe for Retention
Friday 8th November - 11:35 amDigital transformation is serving up new efficiencies for the restaurant and hospitality sector. With razor-thin margins, ...TheFork and Mastercard Form Partnership for ‘Booming Experience Economy’
Wednesday 6th November - 7:52 pmMastercard and restaurant reservation platform TheFork are teaming up to serve cardholders a better dining ...Visa Invests in Four African FinTech Startups From Accelerator Program
Wednesday 6th November - 12:26 pmVisa is injecting fresh funding into four startups that graduated from the first batch of ...Access Group to Enhance Hospitality Product Offering With Paytronix Acquisition
Friday 1st November - 2:25 pmThe Access Group has entered into an agreement to acquire Paytronix, saying it aims to ...Fiserv and Clover Serve Up New Tools for Small Businesses
Thursday 31st October - 1:51 pmFiserv has introduced a new suite of tools for small businesses. The offering, rolled out via the ...Embedded POS Innovations Are Reshaping the Way Main Street Does Business
Tuesday 22nd October - 2:31 pmThe days of the old-school cash register are numbered. They may even already be over. The ...Richtech to Operate ‘Robot-Powered Restaurants’ at 20 More Walmart Locations
Sunday 20th October - 6:55 pmRichtech Robotics plans to use its robotics and artificial intelligence (AI) cloud technology to run ...New Starbucks Boss Reportedly Pulling Back on Discounted Drinks
Monday 14th October - 9:02 amDiscounted drinks are reportedly becoming rarer under the leadership of Starbucks’ new CEO. Brian Niccol became chief executive in ...Domino’s Says Value Remains Key to Growth in QSR Space
Thursday 10th October - 3:44 pmValue is the key to gaining share in the quick-service restaurant (QSR) space in today’s ...Subway’s Digital Comeback Features Retooled App and Loyalty Program
Wednesday 9th October - 9:57 pmThe quick-service restaurant sector is experiencing a wave of global expansion, with Subway making bold ...Square Makes Orders Platform Generally Available to Sellers in US
Tuesday 8th October - 7:59 pmSquare’s new Orders platform is now generally available to sellers in the United States after ...Plaid, Ansa Pay-By-Bank Partnership Targets Merchants and Restaurants
Tuesday 8th October - 12:32 pmAnsa and Plaid are teaming up to lower payment costs for merchants and restaurants. The partnership ...Toast Adds Branded Mobile App and SMS Marketing for Restaurants
Tuesday 8th October - 12:31 pmToast added a branded mobile app and SMS marketing features to its technology platform for ...Card Networks and Issuers See Restaurant Booking Platforms as Top-of-Wallet Opportunity
Friday 4th October - 11:40 amDining out is getting more expensive. Consumers continue to spend on their cards, but the ...DoorDash Unveils Business Management Platform for Restaurants, Retailers
Tuesday 1st October - 8:15 pmTo empower local businesses, DoorDash has unveiled a suite of tools designed to help merchants. With ...Amex: Restaurant Sector Digital Payment Innovation Helps Meet Diner Demands
Wednesday 25th September - 4:00 amThe restaurant industry is undergoing a digital transformation. While the evolution is being driven by a ...AI Phone Hosts Become Increasing Part of Dining Experience
Sunday 22nd September - 5:37 pmThe next time you call your favorite restaurant, it may be AI that answers. That’s according ...Darden Restaurants Faces Pressure to Improve Speed Amid Declining Sales
Thursday 19th September - 1:48 pmIn an increasingly fast-paced dining landscape, Darden Restaurants is under pressure to improve operational efficiency ...Online Sales Bump August Retail Spending Higher
Tuesday 17th September - 12:46 pmConsumers are still spending, but the pace — at least as detailed in the latest ...From Data to Dinner: The Link Between AI and Restaurant Loyalty
Tuesday 17th September - 4:02 amThe age-old pursuit of dinner used to be a game of chance — maybe you ...Retail Sales Preview: Will July’s Consumer Spending Momentum Continue?
Monday 16th September - 11:26 amOn Tuesday (Sept. 17), we’ll find out if the July surge in consumer spending — ...Starbucks Looks to Its Roots for a Brand Refresh
Friday 13th September - 5:34 pmIn recent months, Starbucks has grappled with operational and financial challenges, compounding its struggle to ...Rewards Network CEO Focuses On Filling Empty Seats at ‘Neighborhood Gems’
Friday 13th September - 4:00 amDelivery services saved restaurants during the pandemic, and it’s a habit that has proven its ...Mixed Signals: Inflation Slows to 3-Year Low, Yet Essential Costs Rise
Wednesday 11th September - 11:33 amThe pace of price increases overall is slowing. But the costs of some key essentials ...Instant Tip Payouts Give Restaurants Better Ways to Pay Workers and Ditch Cash
Friday 30th August - 4:03 amBeyond the balance sheet, loyalty is the primary currency restaurant and hospitality operators survive on. But ...Walmart and Amazon Turn to Fast Food to Sweeten Memberships
Thursday 29th August - 12:46 pmIn recent months, retail giants Walmart and Amazon have been seizing on consumers’ demand for ...FTC Junk Fee Crackdown Leaves Restaurants Feeling Queasy
Sunday 25th August - 8:12 pmThe Biden administration’s anti-junk-fee campaign is targeting the restaurant sector. But as CNBC reported Sunday (Aug. ...Starbucks Turns to Pumpkin Spice Lattes to Perk Up Sales
Saturday 24th August - 4:00 amAs Starbucks struggles with comparable sales declines, the coffeehouse giant is evidently asking, “Maybe the ...Walmart+ Courts Fast-Food Diners With Burger King Partnership
Thursday 22nd August - 9:15 amWalmart has teamed with Burger King in its latest effort to boost its subscription program. The retail giant and ...Foodora to Offer Pay by Bank Option Powered by Trustly
Tuesday 20th August - 12:06 pmTrustly and food delivery service foodora have teamed up to allow foodora’s customers to pay ...Starbucks’ New CEO Faces ‘Achilles Heel’ of Mobile Ordering
Sunday 18th August - 10:56 pmIs Starbucks’ mobile app the company’s greatest weakness? Former CEO Howard Schultz has said as much, ...Retail Sales: Consumers Shrug Off Higher Prices and Buy in July
Thursday 15th August - 3:09 pmThe urge to splurge resurged in July as consumers shrugged off inflation and visited on-site ...4 in 10 Independent Restaurants Use Real-Time Payments
Thursday 15th August - 10:00 amThe restaurant industry faces financial strain due to inflation and economic downturns, with sales growth ...Brinker International Says Pay-at-the-Table Tech Enhances Dining Experience
Wednesday 14th August - 1:35 pmBrinker International has found that its investments in digital tools have improved the experience for ...New Starbucks CEO Brian Niccol Brings Innovative Track Record to QSR Environment
Tuesday 13th August - 6:15 pmChipotle CEO Brian Niccol will take over as CEO of Starbucks Sept. 9, and he ...Starbucks Appoints Chipotle Head Brian Niccol as CEO
Tuesday 13th August - 10:37 amStarbucks said Tuesday (Aug. 13) that it has appointed Chipotle Chairman and CEO Brian Niccol ...Tipping, Fees May Be Diners’ Tipping Point
Monday 12th August - 7:47 pmMuch has been made of tipflation, the upward march of the tips paid at the ...Cost-Conscious Consumers’ Demand for Discounts Fuels Digital Growth Across Retail
Monday 12th August - 12:00 pmAs consumers’ ongoing financial concerns drive them to seek deals and promotions, brands across retail ...Fast-Food Chains Promote Value as Restaurant Prices Climb
Sunday 11th August - 6:43 pmValue has become the watchword for fast-food brands these days. As CNBC reported Sunday (Aug. 11), ...From Travel to Coffee to eCommerce, Consumers are Pulling Back
Friday 9th August - 2:07 pmConsumers are thinking twice before pulling the trigger to buy even everyday items — a ...Grubhub VP Says in-App Wallet Could Boost Average Check
Friday 9th August - 11:04 amAs aggregators look to drive spending despite consumers’ belt-tightening behaviors, Grubhub is using new digital ...Resy: Consumer Demand for Restaurant Reservations Has Not Slowed
Wednesday 7th August - 2:53 pmResy, a restaurant reservation platform owned by American Express, reportedly sees no evidence of a ...Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
Wednesday 7th August - 2:33 pmBy year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human ...Wendy’s Purchasing Co-op to Deploy Palantir’s AI-Powered Supply Chain Solutions
Wednesday 7th August - 10:30 amWendy’s Quality Supply Chain Co-op (QSCC), a purchasing cooperative that services more than 6,400 Wendy’s ...Kickfin Teams With Shift4 to Automate Restaurant Tip Payments
Tuesday 6th August - 5:11 pmTip management software company Kickfin integrated with Shift4’s restaurant point-of-sale solution SkyTab. The integration lets restaurants ...Yum Brands’ Acquisitions Build a Digital Foundation for AI Advancements
Tuesday 6th August - 2:15 pmAs Yum Brands aims to be a “leading global digital restaurant company,” per CEO David ...How Technology With a Side of Service Is Shaping Restaurant Loyalty
Tuesday 6th August - 4:03 amShifts in consumer behavior and advancements in technology are transforming the restaurant industry. The evolving landscape ...Chipotle VP: Guacamole-Inspired Makeup Boosts Brand’s Superfans’ Engagement
Saturday 3rd August - 4:00 amAs brands tap partnerships to reach consumers in more parts of their day-to-day lives, Chipotle ...DoorDash Sees Digital Orders Surge Despite Industry Headwinds
Friday 2nd August - 11:11 amAs consumers look to cut costs amid ongoing financial pressures, DoorDash is seeing that digital ...Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
Wednesday 31st July - 7:17 pmTaco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. It’s ...Starbucks’ Mobile Outage Compounds Financial Woes as Q3 Sales Decline
Tuesday 30th July - 8:05 pmSome Starbucks customers faced a disruption on Tuesday (July 30) as the company’s mobile ordering ...Blackbird Labs Debuts Check-Settlement Platform for Restaurants
Tuesday 30th July - 7:39 pmHospitality tech firm Blackbird Labs has launched a new payments product for restaurants. “Powered by Blackbird’s ...McDonald’s Sees ‘Trade Down’ as Paycheck-to-Paycheck Pressures Rise
Monday 29th July - 11:11 amMcDonald’s sales fell for the first time since 2020 as lower-income consumers stayed home. The fast food ...Square Teams With US Foods as Restaurants Face Digital Opportunities
Thursday 25th July - 3:53 pmSquare has launched a partnership with foodservice distributor US Foods. “For over a decade, hundreds of ...Amex Courts Gen Z and Millennial Diners With Gold Card Updates
Thursday 25th July - 2:08 pmAmerican Express is hoping to attract younger consumers with its latest card update. Amex on Thursday (July ...3 Big Ideas From PYMNTS Intelligence’s Restaurants’ Digital Transformation Report
Wednesday 24th July - 4:00 amThe restaurant industry faces a pivotal opportunity with the rise of frictionless digital payments, responding ...Coca-Cola’s Revenues Grow 15% Despite ‘Soft Spots’ Among Consumers
Tuesday 23rd July - 5:00 pmConsumer caution does not seem to be hurting the Coca-Cola Company. The food and beverage giant released earnings Tuesday ...Gen Z Drives Travel Spending Surge for Live Events
Monday 22nd July - 4:53 pmAs young consumers look for meaningful, in-person experiences, more are traveling for ticketed events, driving ...Fast Food Brands Struggle as Consumer Sentiment Sours
Sunday 21st July - 8:20 pmRestaurant stocks have been struggling this summer, though it’s not quite clear why. As Seeking Alpha ...Restaurants Tinkering With Subscriptions Turn From Freebies to Discounts
Friday 19th July - 4:31 pmAs the restaurant industry aims to figure out how to use subscriptions to drive loyalty, ...Domino’s Loyalty Refresh Doubles Members’ Pickup Orders Amid Consumer Hesitance
Thursday 18th July - 3:17 pmAs consumers cut back their overall spending, Domino’s has been able to get its loyalty ...Gen Z Diners Trade Down to Reduce Restaurant Spend
Wednesday 17th July - 5:55 pmAfter years of the youngest consumers shelling out for restaurant meals considerably more than the ...
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