Restaurants
Gen Z Diners Trade Down to Reduce Restaurant Spend
Wednesday 17th July - 5:55 pmAfter years of the youngest consumers shelling out for restaurant meals considerably more than the ...Starbucks Launches EV Charging Partnership With Mercedes
Wednesday 17th July - 5:16 pmStarbucks has teamed with Mercedes-Benz to bring electric vehicle (EV) charging to its stores. The collaboration ...OpenTable and Visa Launch Restaurant Reservation Partnership
Tuesday 16th July - 1:16 pmRestaurant tech company OpenTable says it has launched a collaboration with Visa. The partnership, announced Tuesday ...Taco Bell Digital Chief Says Subscriptions Inflation-Proof Customer Spend
Friday 12th July - 3:15 pmAs Taco Bell continues its paid subscription push — its “passes” — the quick-service restaurant ...Inflation Cools Overall, but Food Is More Expensive
Thursday 11th July - 11:51 amThe Consumer Price Index released Thursday (July 11) showed that, at least overall, the pace ...F&B Brands Enter Virtual Worlds to Reach New Consumers
Wednesday 10th July - 4:51 pmAs food and beverage brands look for new ways to drive acquisition and loyalty, key ...Gen Z and Millennial Consumers Engage Digitally With Restaurants Most Days
Tuesday 9th July - 5:06 pmFor Generation Z and millennial consumers, interacting digitally with restaurants has become the norm rather ...5 Metrics to Elevate Your Loyalty Program
Thursday 4th July - 4:00 amBrands use loyalty programs to increase sales, acquire and retain members, enhance the customer experience ...Beyond B2B: How Merchants Use LinkedIn to Reach High-Value Consumers
Friday 28th June - 5:03 pmAs businesses look beyond traditional marketing channels to reach and influence consumers, one surprising player ...Consumers Engage Digitally With Restaurants 34% More Than Grocers
Wednesday 26th June - 5:25 pmAs consumers turn to digital platforms to meet their food needs, their eCommerce adoption of ...DoorDash and Deliveroo Acquisition Talks Ended on Valuation Disagreement
Tuesday 25th June - 6:42 pmA potential combination of meal delivery companies Doordash and Deliveroo was reportedly discussed but rejected in May. Doordash ...Delivery Apps See Orders Drop After Wage Hikes
Sunday 23rd June - 6:14 pmWhen gig workers in Seattle won higher wages, delivery apps like DoorDash hiked their fees. Now, ...Restaurants Push Promotions as Diners Lose Appetite for High Prices
Sunday 23rd June - 4:29 pmConsumers are spending less at restaurants as menu prices remain high. And as Seeking Alpha reported ...American Express to Acquire Restaurant Tech Providers Tock, Rooam
Friday 21st June - 3:17 pmAmerican Express has announced agreements to acquire two technology providers — Tock and Rooam — to expand its ...Darden Sees Fine-Dining Comparable Sales Drop Amid Inflation, Job Concerns
Thursday 20th June - 1:50 pmDarden Restaurants saw its same-store sales slip at its fine dining locations amid consumers’ concerns ...5 Big Ideas: Making the Case for Instant Payments
Wednesday 19th June - 4:01 amIn recent years, instant, P2P payments have seen a surge in adoption, emerging as a ...Starbucks and Marriott Team on Loyalty Rewards
Tuesday 18th June - 3:57 pmStarbucks has teamed with Marriott’s marketplace Bonvoy to offer benefits to loyalty members. As the companies ...Consumers Send Mixed Messages on May Retail Spend
Tuesday 18th June - 12:03 pmRetail sales for the month of May signal a consumer slowdown overall — and some ...McDonald’s Pauses Drive-Thru AI Chatbot Test Despite Growth in Voice Economy
Monday 17th June - 1:15 pmAfter two years of testing, McDonald’s has ended its partnership with IBM to develop an ...Retailers Embrace ‘Dadcore’ Stereotypes to Combat Father’s Day Spending Pullback
Saturday 15th June - 4:00 amAs Father’s Day approaches, retailers are seizing on different paternal stereotypes to drive engagement and ...Radar CEO Sees Geolocation Driving Future of Digital-Physical Commerce
Thursday 13th June - 4:01 amAs technology and the connected economy march onward, the boundary between the digital and physical ...CardFree Launches ‘Smart AI Upsell’ Feature for Restaurants, Hospitality Businesses
Wednesday 12th June - 3:34 pmCardFree has added a new Smart AI Upsell feature to its online ordering platform for ...Small Merchants Struggle to Provide Delivery Affordable Enough for Consumers
Wednesday 12th June - 10:54 amWith the high labor costs of delivery, smaller merchants are struggling to find ways to ...Menus Fizzled but QR Codes Find Favor Powering Pay at Table at Restaurants
Tuesday 11th June - 6:30 pmDecades old — tracing its origins back to the 1990s — the QR code has ...Judge Allows Yelp to Sue Firm That Claimed to Remove ‘Bad’ Reviews
Friday 7th June - 7:36 pmYelp can continue a trademark infringement and unfair competition lawsuit against a company that advertised ...Consumers Are Fed Up With Tipping and Take to Social Media to Prove It
Monday 3rd June - 10:27 amSocial media offers a running commentary on consumer sentiment and serves as a barometer of ...Restaurant Supply Chains May Boost Account-to-Account Momentum
Sunday 2nd June - 10:47 pmMatching supply and demand is both art and science, and the restaurant supply chain is ...Amazon Exec Says Restaurant Ordering About Boosting Daily Engagement With Prime
Friday 31st May - 2:48 pmAs Amazon looks to make its Prime membership increasingly indispensable to customers’ day-to-day lives, the ...Instant Payments Drive Profits for the Small Restaurants That Use Them
Friday 31st May - 2:16 pmForty percent of the independent mom-and-pop restaurants in the U.S. that generate $10 million or ...Restaurants Reintroduce Paper Menus Amid Customer Complaints About QR Codes
Friday 31st May - 11:04 amIn recent years, QR code menus gained popularity among restaurants as a way to streamline ...Amazon Expands Into Online Ordering With Grubhub
Thursday 30th May - 12:33 pmAmazon announced an expanded partnership with Grubhub to enhance the restaurant delivery experience for its ...70% of Restaurant SMBs Say Convenience Is Top Instant Payments Benefit
Wednesday 29th May - 4:29 pmWhile instant payments might seem like an innovation that only big companies would embrace, these ...Nory Raises $16 Million to Expand ‘AI Restaurant Manager’ Product
Wednesday 22nd May - 3:47 pmNory has raised $16 million in Series A funding to expand the use of artificial ...NCR Voyix and sunday Team for Pay-at-Table Solution
Monday 20th May - 2:57 pmDigital commerce solutions company NCR Voyix has debuted a pay-at-table solution in collaboration with sunday. Aloha Pay-At-Table lets diners ...Walmart CFO: Shoppers Replacing Fast Food With Groceries
Thursday 16th May - 6:53 pmWalmart’s grocery business is reportedly benefiting from the high price of fast food. The retailer’s chief financial ...NCR Voyix and GRUBBRR Debut Restaurant Kiosk
Thursday 16th May - 1:14 pmDigital commerce firm NCR Voyix has launched a partnership with restaurant-focused software provider GRUBBRR. The collaboration, announced Thursday (May 16), has ...As Consumers Pause Spending in April, Is Summer Slowdown Looming for Merchants?
Wednesday 15th May - 10:49 amIt remains to be seen if April will be the pause that refreshes or if consumers will ...Square: Restaurant Worker Pay Jumps 66% in 7 Years
Tuesday 14th May - 11:41 amLabor costs continue to weigh on restaurants, according to a new report by Square. The point-of-sale payments ...Square Adds 5 New Integrated Solutions for Restaurants
Tuesday 14th May - 11:25 amSquare has formed several new integrations and partnerships with organizations serving food and beverage (F&B) ...Uber Pays $950 Million for Delivery Hero’s Taiwan Foodpanda Business
Tuesday 14th May - 10:14 amUber is acquiring Delivery Hero’s foodpanda delivery business in Taiwan for $950 million. The deal, announced Tuesday (May 14), is expected to ...New Technology Puts Financial Improvements on the Menu for Restaurants
Monday 13th May - 4:02 amEven as Main Street businesses outperform the rest of the economy, there’s a whole different ...Fast-Casual Dining Slows Amid Consumer Pressure
Sunday 12th May - 4:15 pmConsumer caution at restaurants is reportedly dampening business at fast-casual eateries. As Bloomberg News reported Saturday ...McDonald’s Wants to Promote Value by Implementing $5 Meal Deal
Friday 10th May - 4:46 pmMcDonald’s is reportedly encouraging franchisees to vote to implement a $5 meal deal to bring back consumers ...Report: McDonald’s to Launch Digital Marketing Fund, Add Ordering Channels
Thursday 9th May - 3:54 pmMcDonald’s is reportedly set to modernize its marketing strategy by launching a digital marketing fund to be ...NCR Voyix Sees Growth in Digital Banking and Self-Checkout
Thursday 9th May - 11:05 amNCR Voyix’s first-quarter earnings results took note of strength in customer conversions to its commerce platform and growth in ...Aggregators Supercharge Food Industries’ Digital Transformation in Connected Economy
Wednesday 8th May - 11:20 amThe connected economy is making strides via a partnership between Uber Eats and Instacart. The two companies announced Tuesday (May ...Budget-Strapped Consumers Are Tired of Being Asked to Tip Self-Checkout Kiosks
Tuesday 7th May - 4:28 pmFor financially constrained consumers, the pressure to tip is verging on the ridiculous, with many ...Square Debuts Restaurant Kiosk for Self-Serve Ordering
Tuesday 7th May - 12:14 pmSquare has introduced a tool to allow self-service ordering at fast food restaurants. Square Kiosk, announced Tuesday (May ...Instacart Brings Groceries and Restaurant Food Together With Uber Eats Deal
Tuesday 7th May - 11:27 amInstacart has teamed with Uber to offer its customers restaurant deliveries via Uber Eats. The collaboration, announced Tuesday (May 7) ...Starbucks Ex-CEO Urges Leaders to Return to Stores
Monday 6th May - 9:56 amStarbucks’ former CEO said the chain’s leaders need to spend more time at its stores. Howard Schultz made the ...Dave & Buster’s Launches Arcade Betting as Wagers Gain Popularity
Saturday 4th May - 4:00 amWith the proliferation of betting apps bringing gambling into more parts of consumers’ lives, now ...Fast-Food Slowdown May Mean Steeper Promotions
Thursday 2nd May - 9:44 amIt’s been a season of slowing sales for quick-service restaurants (QSRs). That could mean these fast-food ...Toast Debuts Restaurant Marketing Tools as Diners Show Caution
Wednesday 1st May - 2:47 pmRestaurant technology platform Toast has debuted digital storefront and marketing tools. Toast’s Digital Storefront Suite offers ...Yum Brands Q1 Earnings Show Digital Sales Surge Amid Broader Challenges
Wednesday 1st May - 1:09 pmYum Brands, the company behind Pizza Hut, KFC and Taco Bell, reported mixed results in ...Inflation and Pinched Consumer Wallets Dominate Q1 Earnings
Wednesday 1st May - 11:40 amIf there’s a theme for retailers this earnings season, and especially for dining, it might ...Starbucks Renews Focus on Occasional Customers as Q2 Results Disappoint
Tuesday 30th April - 9:07 pmStarbucks’s artificial intelligence (AI)-powered personalized rewards efforts, aimed at increasing customer frequency and spending, appear to be facing challenges. Following ...Chili’s Beefs up Advertising as Fast Food Frustrates Diners
Tuesday 30th April - 4:35 pmCasual dining company Brinker International wants to capitalize on diner discontent with fast food prices. The company — ...Domino’s Captures Larger Slice of Revenue With Rewards Program
Monday 29th April - 11:36 amDomino’s said its decision to relaunch its rewards program last year is paying off. The quick-service pizza ...How Airline Miles Deliver Incremental Sales and Loyal Customers to Local Restaurants
Monday 29th April - 4:00 amIt was restaurateur and self-styled pop culture icon Guy Fieri who said recently: “Food is ...Fiserv Debuts Restaurant Kiosks as Self-Service Gains Ground
Wednesday 17th April - 5:36 pmPayments firm Fiserv has debuted a self-service solution for the restaurant industry. The company’s new Clover Kiosk — ...Grubhub’s Campus Business Grows as Order Volumes Fall
Wednesday 17th April - 3:11 pmCollege students aside, fewer Americans are ordering their meals from Grubhub. The food delivery platform’s parent company, ...March Retail Sales Wrap Solid First Quarter for Consumer Spending
Monday 15th April - 12:00 pmThe old adage goes, “March comes in like a lion and goes out like a ...Ghost Kitchens Vanish as In-Person Dining Returns
Sunday 14th April - 4:10 pmThe ghost kitchen industry has become a shadow of its former self. These online-only dining spaces boomed ...Self-Service Confronts Big Issues to Meet Consumer Demand
Friday 12th April - 11:28 amAcross restaurants, grocers and nongrocery retailers, self-service is gaining ground, and merchants are making smarter ...Spreedly Enables Mobile Wallet Transactions on Olo’s Hospitality Platform
Thursday 11th April - 5:00 pmOlo has selected Spreedly to enable mobile wallet transactions for restaurants that use Olo’s software-as-a-service (SaaS) platform for ...Toast to Add AI-Based Benchmarking Feature to Restaurant Management Suite
Thursday 11th April - 11:28 amToast has launched its Restaurant Management Suite with new features for multi-unit, enterprise brands. These features ...Starbucks Renovations Include Quieter Stores, More Drive-Thrus
Wednesday 10th April - 1:17 pmStarbucks is rolling out new store design features as it adds locations and renovates existing ones. During ...Just in Time for Summer: Apparel and Dining Out Get More Expensive
Wednesday 10th April - 12:13 pmWe’re all booking trips. But what we’re able to spend once we get away from ...Restaurant365 Acquires Restaurant Training Platform ExpandShare
Tuesday 9th April - 2:59 pmRestaurant management platform Restaurant365 finalized its acquisition of ExpandShare. The deal gives the company access to a learning management system designed ...Uber Eats Marks Milestone of 1 Million Merchants
Monday 8th April - 4:20 pmUber Eats now has 1 million merchants around the world on its platform. These partners include ...Rewards Network CEO Says Restaurants Need Data-Driven Approach
Monday 8th April - 4:00 amForty years ago, shoulder pads and high tops ruled fashion. Tina Turner and Madonna ruled ...Yum Brands Doubles Tech Spending, Expands Use of Generative AI
Monday 1st April - 10:25 amFast food company Yum Brands aims to deploy artificial intelligence (AI) across the operations of ...Fast Food Price Hikes See Lower-Income Diners Cutting Back
Wednesday 27th March - 12:27 pmRising prices at fast food eateries and other restaurants reportedly have lower-income diners pulling back. Around ...Restaurant POS System Provider Lightspeed Considering Going Private
Monday 25th March - 11:48 amLightspeed, which provides point-of-sale (POS) systems to restaurants, is reportedly considering going private. The firm went ...Darden’s Sales Climb Even as Lower-Income Diners Stay Home
Thursday 21st March - 2:13 pmOlive Garden owner Darden has seen a drop in lower-income diners patronizing its restaurants. The company, which also owns Longhorn ...
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