Retail
Amazon Streamlines Direct Sales for Merchants
Wednesday 11th March - 6:00 pm
Amazon is making it easier for merchants to participate in Shop Direct, its program that ...OpenAI Moves Commerce Focus to Brand-Owned ChatGPT Apps
Wednesday 11th March - 2:33 pm
OpenAI is shifting the focus of its commerce efforts to retailers’ ChatGPT apps after scaling back ...Amazon Secures Court Order Against Perplexity AI Shopping Agent
Tuesday 10th March - 3:34 pm
Amazon secured a temporary injunction to stop Perplexity’s artificial intelligence agent from shopping and making ...Kohl’s Amps Up eCommerce as Lower-Income Shoppers Face Pressure
Tuesday 10th March - 3:29 pm
Kohl’s turnaround efforts are being challenged by the continued economic pressures facing its core customers. The ...eCommerce Sales Hit $316 Billion as Online Retail Gains Share
Tuesday 10th March - 1:26 pm
The steady migration of consumer spending toward digital channels continued through the end of 2025, ...J.P. Morgan Payments and Mirakl Strike Up Agentic Commerce Pact
Tuesday 10th March - 11:48 am
Commerce software firm Mirakl has joined forces with J.P. Morgan Payments. This collaboration, announced Tuesday (March 10) will combine Mirakl’s Nexus ...AI Wants the Checkout but Spreedly Says Merchants Keep the Keys
Tuesday 10th March - 4:00 am
Every day seems to bring another announcement about artificial intelligence agents that can search, compare ...Cautious Consumers Cause Earnings Slump for Discretionary Brands
Friday 6th March - 2:33 pm
Companies in the S&P 500 consumer discretionary sector are lagging behind other sectors in earnings ...eCommerce Emerges as Bright Spot Amid Overall Retail Sales Dip
Friday 6th March - 12:09 pm
Consumer spending cooled slightly in January, although strong growth in digital retail channels suggests that ...Amazon, Walmart Shift Retail Competition From Price to Technology
Friday 6th March - 4:00 am
Retail used to compete primarily on assortment, price and convenience. Increasingly, it competes on infrastructure ...Costco Digital Innovations Fuel 22.6% Online Growth
Thursday 5th March - 10:01 pm
Costco is seeing measurable benefits from its latest digital initiatives both in-store and online, Costco ...Splitit and Google Prepare Installment Payments for AI Shopping Agents
Thursday 5th March - 5:30 pm
Splitit aims to make flexible payment options part of agentic commerce through its support of ...Kroger’s New CEO Bets on Deals, AI and eCommerce to Boost Sales
Thursday 5th March - 1:39 pm
Kroger’s new CEO Greg Foran is signaling a shift in strategy toward sharper pricing and ...Corporate Earnings Confirm PYMNTS Data on a Cautious but Active Consumer
Wednesday 4th March - 12:21 pm
Corporate earnings releases and conference calls often serve as a real-time test of economic narratives. Management ...How Brands Are Reinventing Loyalty for the AI Decision-Maker
Tuesday 3rd March - 8:00 pm
The most consequential customer a brand will acquire in 2026 may never read a promotional ...Target Looks to Build Sales Momentum Through AI-Driven Personalization
Tuesday 3rd March - 5:09 pm
Gains in eCommerce, same-day delivery expansion and stepped-up artificial intelligence personalization framed Target’s fourth quarter ...AI-Generated Damage Claims Trigger Retail Crackdown on Return Fraud
Tuesday 3rd March - 2:20 pm
Retailers are facing a new and more sophisticated form of return fraud, one in which ...Klarna and Stripe Prepare Flexible Payments for AI Agents
Tuesday 3rd March - 1:15 pm
Klarna’s flexible payment options will soon be available for purchases initiated by artificial intelligence (AI) ...Best Buy Bets on AI as Consumers Avoid Big-Ticket Items
Tuesday 3rd March - 12:24 pm
Best Buy is focused on digital innovation as shoppers continue to show caution. The electronics retailer ...Paysafe Digital Wallet Users Grow 6% to 7.8 Million in 4Q
Tuesday 3rd March - 12:03 pm
Growth in eCommerce, iGaming and digital wallets shaped Paysafe’s fourth quarter, offering a counterweight to ...Amazon Gives Sellers an Agentic Window Into Their Business
Tuesday 3rd March - 9:00 am
Amazon has introduced an artificial intelligence-powered feature for merchants who sell through its marketplace. Called ...Meta Explores AI-Powered Shopping Research Tool
Tuesday 3rd March - 6:45 am
Meta is reportedly testing a shopping research function in its AI chatbot. That’s according to a ...ThredUp AI Tools Drive 30% Buyer Surge
Monday 2nd March - 7:35 pm
ThredUp credited artificial intelligence (AI) with boosting its results in the fourth quarter by reducing ...Walgreens Brings Hybrid Pharmacy Program to 6 States
Monday 2nd March - 11:36 am
Walgreens has debuted what it calls the country’s first “hybrid pharmacy” program. The service, announced by the retailer ...Target Faces Pushback From Investors on Management Tactics
Sunday 1st March - 7:04 pm
Target is reportedly facing criticism from a group of investors unhappy with its management’s decisions. That’s ...Off-Price Retailer TJX Accelerates Brick-and-Mortar Expansion Plan
Friday 27th February - 9:51 pm
The TJX Companies plans to add 146 net new stores during its fiscal year 2027, which ...Grocery Battle Shifts to Loyalty as Walmart Dominates and Amazon Expands Digital
Friday 27th February - 4:00 am
When it comes to the Amazon-Walmart competition, grocery has become a key battleground. Why? It’s ...The RealReal Expands AI Push as Luxury Buyers Spend More
Thursday 26th February - 9:18 pm
The RealReal’s latest earnings message is less about a single quarter’s sales tally and more ...UK Court Clears Way for 200,000 Sellers to Sue Amazon
Thursday 26th February - 11:08 am
A U.K. Court of Appeals ruled Thursday (Feb. 26) that two lawsuits alleging that Amazon ...AI Agents Start Shopping and Payments Firms Adapt
Thursday 26th February - 4:00 am
Watch more: What’s Next in Payments With FIS’ Mladen Vladic Innovation in payments has historically followed ...Online Retail Jumps 13% Year Over Year as Shoppers Hunt for Value
Thursday 26th February - 4:00 am
Financial stress is no longer just shaping what Americans buy. It is reshaping how they ...Lowe’s Deploys Digital Tools to Power Growing B2B Sales
Wednesday 25th February - 2:49 pm
Home improvement company Lowe’s saw growth in its Pro, online and Home Services businesses in ...Installment Payments Come to Luxury Retail as Wealthy Buyers Feel Price Pressures
Wednesday 25th February - 2:45 pm
About a hundred years ago, so the story goes, F. Scott Fitzgerald, chronicler of the ...Mercado Libre Says AI Investments Support 45% Revenue Surge
Tuesday 24th February - 10:02 pm
Mercado Libre’s application of artificial intelligence across its online commerce ecosystem added revenue and enhanced ...Keurig Dr Pepper Sales Surge 10% as Corporate Split Nears
Tuesday 24th February - 1:49 pm
Keurig Dr Pepper saw growth across its business segments in the fourth quarter as it advanced ...Home Depot’s B2B Business Nears 50% of Revenue Amid DIY Slowdown
Tuesday 24th February - 10:51 am
Home Depot is learning to grow even when housing does not. The retailer on Tuesday (Feb. ...Luxury Resale Market Tops $59 Billion Driven by Side Hustles
Tuesday 24th February - 9:19 am
The value of the luxury resale space reportedly grew to $59 billion last year. That’s according ...Nearly Half of Shoppers Used Mobile for Their Latest Retail Purchase
Tuesday 24th February - 4:00 am
The smartphone is no longer just a shopping tool. It has become the storefront. That was ...Walmart Debuts In-Store Data Insights Platform for Suppliers
Monday 23rd February - 1:17 pm
Walmart has introduced a new data insights platform for its retail suppliers. Scintilla In-Store is an ...Klarna Expands Share of Big-Ticket Furniture Market via Article
Monday 23rd February - 11:15 am
Modern furniture brand Article now offers Klarna’s flexible payment options at checkout in the United ...Saks Global Pledges $600 Million to Vendors After Court Win
Friday 20th February - 5:05 pm
Saks Global received court approval Friday (Feb. 20) for a $1 billion bankruptcy loan, Reuters ...Google Introduces WebMCP to Give Browser Access for AI Agents
Friday 20th February - 1:50 pm
Google is taking a step toward formalizing how artificial intelligence (AI) agents interact with the ...Worldline Scales One Commerce Across Europe to Support Cross-Border Sales
Friday 20th February - 10:37 am
Payment services provider Worldline is preparing to expand the availability of its new omnichannel retail ...CarGurus Exits Wholesale Platform to Go All-In on AI SaaS
Thursday 19th February - 7:56 pm
Digital transformation is inherently disruptive. For legacy sectors such as automotive, adapting to a digital-first ...Walmart Highlights Higher-Income Growth as Lower-Income Shoppers Face Pressure
Thursday 19th February - 2:15 pm
Talk about raining on the parade. New Walmart CEO John Furner’s first earnings call was ...Etsy Looks to Agentic AI and Mobile to Restart Growth
Thursday 19th February - 12:29 pm
Etsy is joining the Prompt Economy in a big way. Its fourth-quarter results, reported Friday (Feb. ...Agentic Commerce Shifts B2B Marketplaces From Intermediaries to Infrastructure
Thursday 19th February - 11:11 am
The velocity of change in B2B eCommerce isn’t just moving the goalposts. It’s creating a ...eBay Invests in European Pay by Bank Network TrueLayer
Thursday 19th February - 6:48 am
Online retail platform eBay has invested in TrueLayer as part of a partnership with the ...Carvana’s Comeback Narrative Tested by Accounting Scrutiny, Profitability Metrics
Wednesday 18th February - 8:47 pm
Investors were looking for answers during Carvana’s fourth quarter 2025 earnings call Wednesday (Feb. 18). ...Top-Tier Malls Attract Shoppers and Capital as Others Face Demolition
Wednesday 18th February - 4:34 pm
Walk into a top-tier mall in a high-income suburb right now and you can still ...How Hidden Prompts Are Influencing Enterprise AI Systems
Wednesday 18th February - 2:20 pm
Enter a new term into the artificial intelligence (AI) lexicon: recommendation poisoning. With agentic AI reshaping ...What Happens to Stores When AI Agents Do the Shopping?
Wednesday 18th February - 7:00 am
Fifty years ago, Susan was one of more than a hundred million Americans who drove ...Amazon Plans Second Big-Box Store Near Chicago
Tuesday 17th February - 5:18 pm
Amazon has proposed a second big-box store in the Chicago area, Mass Market Retailers (MMR) ...Banks Shift Loyalty From Points to Everyday Payments
Tuesday 17th February - 4:01 am
For decades, loyalty followed a familiar rhythm: Consumers earned points on credit card purchases and ...FedEx Focuses on B2B Clients to Hit Revenue Goals
Thursday 12th February - 1:50 pm
FedEx says it is focusing on “high-margin” clients to reach $98 billion in revenue in 2029. During ...Amazon and Walmart Deepen Healthcare Push With Prescription Delivery and Telehealth Expansion
Thursday 12th February - 1:43 pm
What used to be a retail war between Amazon and Walmart is now a platform ...Half of Retail Small Businesses Rely on Daily Sales to Stay Afloat
Thursday 12th February - 4:00 am
A growing share of retail small businesses are not planning for the next downturn so ...Google Launches Agentic Commerce With Etsy and Wayfair
Wednesday 11th February - 4:33 pm
Google’s standard for connecting businesses and artificial intelligence (AI) agents is beginning to power checkout ...Google Weaves New Shopping Feature Into Search and Gemini
Wednesday 11th February - 2:51 pm
Google is reportedly offering users new ways to shop while seeking AI-powered answers. The company has ...Ahold Delhaize Sees US Online Grocery Sales Jump 22%
Wednesday 11th February - 11:47 am
Ahold Delhaize saw quarterly digital sales surge as more American consumers do their grocery-buying online. The ...Shopify Leans Into AI Commerce as Profit Pressure Mounts
Wednesday 11th February - 11:15 am
The eCommerce landscape is changing, and infrastructure platforms like Shopify are at the center of ...QVC Weighs Bankruptcy as $6.6 Billion Debt Looms
Tuesday 10th February - 6:58 pm
Television shopping network QVC Group has held confidential talks with creditors to restructure its debt in bankruptcy, ...Retailers Focus on Data and Payments as Shoppers Pull Back
Tuesday 10th February - 4:45 pm
The 21st century retail battle is no longer being waged primarily over assortment, price, or ...Mastercard and Bosta Target Egypt’s eCommerce Market With Logistics Incentives
Tuesday 10th February - 2:50 pm
Mastercard and eCommerce enabler Bosta are partnering to support small- to medium-sized businesses (SMBs) in ...FedEx-Backed Group Pays $9.2 Billion for Parcel Locker Firm InPost
Monday 9th February - 4:24 pm
Poland-based parcel locker company InPost has been sold for $9.2 billion (7.8 billion euros). The deal, announced Monday (Feb. 9), ...Alibaba’s Qwen Chatbot Halts Coupons Amid Customer Overload
Monday 9th February - 3:14 pm
An overload of customer requests has reportedly led Alibaba’s AI chatbot to pause issuing coupons. The issue ...Kroger Picks Walmart Vet Greg Foran as New CEO
Monday 9th February - 10:57 am
Grocery giant Kroger named former Walmart executive Greg Foran as its new CEO. Foran took the ...TrueCar Prepares Dealers for AI-Driven Changes in Car Buying
Monday 9th February - 4:03 am
“I think arrogance and disruption got us into trouble,” Scott Painter tells PYMNTS CEO ...Buy Now, Pay Later Moves to Groceries, Utilities and Travel as Millennials Lead the Shift
Monday 9th February - 4:00 am
What began as a checkout convenience for sneakers and sofas is now threading its way ...Companies Pivot to Higher-Income Consumers as Middle-Class Spending Drops
Thursday 5th February - 6:56 pm
Apparel, accessories and cosmetics companies are focusing on higher-income consumers, Reuters reported Thursday (Feb. 5). Companies ...Walmart Hits $1 Trillion as Amazon Bets on Alexa+ as Super Agent
Thursday 5th February - 2:18 pm
Corporate rivalries are traditionally cast in simple, static terms. Take, for example, the competition between Amazon and Walmart, which ...Peloton Misses Q2 Revenue as Equipment Sales Lag, Profitability Improves
Thursday 5th February - 12:52 pm
Peloton reported fiscal second-quarter results that missed revenue expectations, reflecting slower-than-anticipated equipment upgrades among existing ...Target’s New CEO Says Technology Is a Top Priority
Wednesday 4th February - 7:42 pm
Target’s new CEO, Michael Fiddelke, said Wednesday (Feb. 4) during a company town hall event that ...Walmart Names New CEO as Retail Moves From Shelves to Software
Tuesday 3rd February - 4:56 pm
The world’s newest trillion-dollar company also has a new CEO. And no, it’s not Disney. And ...PepsiCo Cuts Snack Prices as Affordability Pressures Reshape Grocery Spending
Tuesday 3rd February - 1:12 pm
PepsiCo is moving to lower prices on some of its best-known snack brands, citing mounting ...
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